Team Manager - Liaison and Diversion Team
External
Recoveryfocus · Head Office SouthPrepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
About the role
We're looking for an experienced Team Leader to join our Liaison and Diversion Service, leading a team of Community Link Workers who support vulnerable adults, children and young people in contact with the criminal justice system. You'll provide day-to-day leadership, ensuring people with mental ill health, learning disabilities, autism or substance misuse needs receive timely, person-centred support and are connected to the services they need. Working closely with NHS, criminal justice and community partners, you'll help deliver positive outcomes for individuals at some of the most critical points in their lives. Please note: You will travel across North and Central London. This role is office and community-based and may include working within police custody suites. This position is primarily Monday to Friday; however, flexibility to work occasional evenings and weekends will be required.
Responsibilities
- Lead, supervise and support a team of Community Link Workers to deliver a high-quality service.
- Monitor caseloads, performance and service standards to ensure contractual targets are achieved.
- Build strong partnerships with NHS, police, social care and criminal justice agencies.
- Provide guidance on safeguarding, risk management and complex case decisions.
- Coach and develop team members through regular supervision and performance management.
- Contribute to service development and promote continuous improvement across the team.
- To Succeed in This Role, You'll Need:
- We're looking for someone who has:
- A degree or equivalent professional qualification and experience within mental health or community services.
- Previous experience managing or supervising a team within a fast-paced environment.
- Strong knowledge of safeguarding, risk management and supporting people with complex needs.
- Excellent communication and partnership-working skills, with the ability to build positive relationships across services.
- The confidence to make informed decisions, lead by example and inspire a high-performing team.
- If you're passionate about leading people, improving services and making a real difference to vulnerable individuals, we'd love to hear from you.
- Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
- About Waythrough
- Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England.
- Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers.
- Make a real difference in your community
- To view the full job description and person specification for this role, please click here.
Benefits
Additional Information
Team Manager - Liaison & Diversion Team Location: North and Central London Working Hours: 37 (full-time) Contract Type: Permanent Salary: £32,220 - £43,590 Make a real difference in your community Are you passionate about helping others live safer, healthier and more independent lives? Join Waythrough , one of the UK's leading mental health and social support charities, and make a lasting impact every day. We support over 125,000 people each year through our 200 services, empowering individuals to overcome challenges around mental health, housing, and substance use.
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at recoveryfocus? Share your experience