HIRING NOW - Dispatcher / Operations Supervisor - Amazon DSP

Responsibilities

• As our Dispatcher / Ops Supervisor, you will be part of the supervisors that run the daily operation from opening to close lockdown. Ensuring we achieve the highest Fantastic+ safety and delivery metrics daily.
• This includes Executing
• Opening and Closing Operations: Be able to lead opening and closing operations for a growing DSP
• On-Road Monitoring & Coaching: Track delivery progress throughout the day and coach drivers in real time.
• DA Leadership: Manage DA Performance, Rosters, Performance, Rewards, Enforce safety, and Amazon compliance
• New Hire Support: Hiring, Onboarding, Training new drivers to optimize for the best performing fleet.

Requirements

• Minimum 6 months of DSP dispatch or supervisor experience (this is non-negotiable - we need someone who already knows the Amazon DSP ecosystem)
• Familiarity with dispatch procedures, DVIC processes, and Amazon Delivery Excellence Scorecard metrics
• Must have been a strong DA before moving into supervision - credibility to hold drivers accountable
• Firm communicator who can coach all types of drivers while keeping morale high
• Reliable, punctual, and solutions-oriented - you won't have someone looking over your shoulder every minute
• Must be 21+ years old with a valid driver's license and clean driving record
• Weekend availability required (Front Half / Back Half rotating schedule)
• Send your resume and a brief note about your DSP experience. Tell us which station(s) you've worked at, how many routes you managed, and whether you ran opening, closing, or both.
• We're hiring immediately - serious DSP professionals only.
• Note: Delivery Service Partners (DSPs) provide contracted delivery services to Amazon and are independent employers. We are an equal opportunity employer and all qualified applicants will be considered for employment.

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