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Digital Merchandising Specialist

External
mejuri logoMejuri · Toronto, Canada
Full-timeOn-site3w ago
A/B TestingCross-functional CollaborationGoogle Analytics
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Responsibilities

  • Campaign Planning & Execution
  • Partner with the Digital Merchandising Manager to execute seasonal and campaign strategies, using our established brand framework to plan on-site experiences.
  • Act as the dedicated merchandising owner for assigned campaigns-attending cross-functional briefing meetings to clearly define and request the assets, copy, and creative needs required for site execution.
  • Build campaign landing pages and curate product assortments that balance brand priorities with customer intent, ensuring a seamless path to conversion.
  • Anticipate execution needs ahead of campaign launches-flagging asset gaps, scheduling conflicts, or merchandising opportunities to cross-functional partners early.
  • Data-Informed Recommendation & Optimization
  • Monitor everyday web KPIs (conversion rate, click-through rate, add-to-cart) to identify optimization opportunities and inform future campaign execution.
  • Use a data-backed approach to form recommendations; bring clear business cases to the table regarding product placement, sorting logic, and content choices.
  • Conduct regular audits of campaign performance to identify friction points and apply standard A/B testing frameworks to validate quick-win merchandising hypotheses.
  • Pull and interpret data across site analytics and session-recording tools to understand how execution choices impact the customer journey.
  • Analytical Thinking & Cross-Functional Collaboration
  • Identify patterns in site performance-such as a specific category dip or an underperforming placement-and bring forward data-supported solutions rather than just reporting the issue.
  • Provide clear, structured rationale for merchandising decisions to cross-functional partners (Marketing, Creative, UX) who may not live in the data.
  • Collaborate with the Product and UX teams to support personalization and site testing initiatives, ensuring merchandising needs are represented.
  • What you'll bring to the team
  • 2-4 years of experience in digital merchandising, ecommerce, or a related analytical role - ideally within a DTC or retail environment
  • Demonstrated ability to develop and execute campaign-aligned merchandising strategies, not just maintain existing setups
  • Strong analytical foundation: comfortable with site analytics tools (Google Analytics, or equivalent), and experienced in building and interpreting performance reports
  • A track record of making data-informed decisions independently - knowing when the numbers tell a clear story and when context matters more
  • Sharp critical thinking: you ask why before you act, and you're not satisfied with surface-level explanations
  • High attention to detail with the ability to manage multiple priorities in a fast-moving environment
  • Clear, concise communication - written and verbal - especially when presenting insights or recommendations to cross-functional stakeholders
  • Familiarity with ecommerce platforms (Shopify or similar), CMS tools, and merchandising or search tools is a strong asset
  • An understanding of - or genuine curiosity about - the intersection of brand, product, and customer experience
  • Benefits at Mejuri:
  • A minimum of four weeks vacation, plus personal days and three religious/cultural observance days.
  • A hybrid work model for all corporate roles
  • 'Mejuri Passport' which allows employees who meet specific criteria to work in other locations for one month per year.
  • Comprehensive medical and dental benefits, including mental health coverage, and generous p

Benefits

Health insuranceDental insuranceVision insurancePaid time off

Additional Information

Since 2015, Mejuri has reimagined what fine jewelry can be in a modern world-shifting it from a traditional gift to to a personal choice rooted in self-expression. Founded by third-generation jeweller Noura Sakkijha, the brand was built on a simple idea: fine jewelry shouldn't require a special occasion, and it should never come with guilt. It's about celebrating yourself-your style, your life, your everyday. Mejuri meets customers where they are-online, in app, and through a growing global retail footprint of 58+ stores worldwide. Mejuri is also deeply committed to doing things the right way, with responsible sourcing, sustainable practices, and philanthropic initiatives that reflect our values and long-term vision. Job Overview Mejuri's digital experience is a direct expression of who we are - and the Digital Merchandising Specialist plays a central role in shaping it. This is a role for someone who thinks in systems and stories at the same time: someone who can look at a category page and see both the data pattern and the customer journey behind it. You'll own the day-to-day execution of site merchandising across our web channel, with a particular focus on translating campaign strategy into compelling, conversion-driven on-site experiences. You're as comfortable pulling a performance report as you are making a judgment call on content and product merchandising. This role sits within the Digital Merchandising team and reports to the Senior Manager of Digital Merchandising.


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