Campaign Operations Analyst

About the role

As a Campaign Operations Analyst, you will support our client service teams within the Yahoo Consumer organization to enhance performance across our ad campaigns. You'll manage campaigns, troubleshoot setup issues, and provide the analytics that keep execution on track. It's a great entry-level fit for a detail-oriented, analytical thinker who wants to learn ad operations and put AI tools to work.

Responsibilities

• Campaign Setup & QA : Provide creative support for campaign setups, conduct rigorous quality assurance checks, and manage third-party tags using system checklists to ensure accurate delivery.
• AI-Augmented Troubleshooting: Diagnose campaign and reporting discrepancies on internal platforms, utilizing approved tools like Atlassian Rovo and Claude Cowork to parse technical tickets and draft execution resolution steps rapidly.
• Asset Coordination: Coordinate ad specifications with clients, gather creative assets, and provide campaign delivery confirmation to account leads.
• Reporting & Optimization: Compile customized client performance reports; leverage Claude/GAM/Looker connectors to query data more efficiently, summarize reporting trends, and uncover basic campaign anomalies.
• Workflow Optimization: Create AI prompt workflows and automation scripts to handle repetitive reporting tasks and share what works with the broader team.
• Feature Requests: Track and surface tool vulnerabilities or platform feature requests to optimize our transaction framework.
• Revenue Protection: Identify and escalate delivery gaps or technical campaign issues to protect existing revenue streams and meet KPI goals.

Requirements

• Education: Bachelor level degree (marketing, advertising, business, computer applications, or related field).
• Experience: 2+ years of experience in ad operations, campaign management, or digital marketing (relevant internships, coursework, or project experience will be considered).
• AI Mindset: Curious about putting AI to work; using LLM-based tools and automated workflow assistants to increase efficiency and produce sharper, cleaner reporting.
• Technical Skills: Proficiency with Microsoft Excel, PowerPoint, and Google Suite; familiarity with web analytics, programmatic media, media planning and optimization is a plus.
• Communication: Strong written and verbal communication skills with a focus on articulating data-driven findings.
• Problem Solving: Proactive in spotting errors, utilizing available analytical resources, and escalating issues responsibly when encountering technical roadblocks.
• Collaboration: Demonstrated ability to collaborate constructively across teams with a client-first service mentality.
• Important notes for your attention
• Applications:
• All applicants must apply for Yahoo openings direct with Yahoo. We do not authorize any external agencies in India to handle candidates' applications. No agency nor individual may charge candidates for any efforts they make on an applicant's behalf in the hiring process.
• Our internal recruiters will reach out to you directly to discuss the next steps if we determine that the role is a good fit for you. Selected candidates will go through formal interviews and assessments arranged by Yahoo direct.
• Offer Distributions:
• Our electronic offer letter and documents will be issued through our system for e-signatures, not via individual emails.
• Yahoo has a high degree of flexibility around employee location and hybrid working. In fact, our flexible-hybrid approach to work

Benefits

Additional Information

Hours: Primarily Bengaluru, with some rotational night shifts as needed A little about us The Campaign Operations team is the critical engine behind Yahoo's global advertising success. We partner closely with Client Services, Sales, and Product Engineering to ensure that digital campaigns are flawlessly executed, monitored, and optimized. Our team champions an AI-forward operational culture, using state-of-the-art tools to transform traditional, manual ad workflows into high-velocity, high-impact campaigns.

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