Store Manager
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WHY JOIN SUPER-SOD? At Super-Sod, we've been growing grass-and growing careers-since 1892. What began as a small general store has evolved into a trusted name in turfgrass and one of the largest suppliers of sod in the nation . We encourage a collaborative culture and have been recognized as a Top Workplace by the Atlanta Journal-Constitution. With a long-standing tradition of excellence, we're proud to continue growing strong! WE PROUDLY OFFER: Benefits are available to full-time employees working 30+ hours per week: Competitive Wages Flexible Paid Time Off Comprehensive health and wellness plans (medical, dental, vision, HSA, supplemental life, accident, hospital, and critical illness) Hourly Benefits Overview Salary Benefits Overview Access to Employee Marketplace Employer-sponsored discounts Health and Wellness programs Employee Assistance programs Are you a hands-on leader who thrives in a fast-paced, customer-focused retail environment and isn't afraid to roll up your sleeves, take on challenges, and lead a team? If you're ready to take ownership of operations, drive sales, and lead with purpose in a growing sod company, we are excited to have you join our team! Using discretion and independent judgement, the Store Manager will establish and implement short and long-range objectives for the assigned location, oversee related functions and activities, and administer company policies and procedures. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Analyzes and organizes sales operations for location(s). Responsible for and oversees the delivery of products to all customers served by location. Prepares weekly sales reports based on previous week and sets goals for future. Represents the organization with all referral sources; customers, potential clients, partnering companies and vendors. Communicates as needed with outside sales and home office concerning new developments and/or problems. Responsible for review of sales goals to include customer call log, for confirmation of product delivery and ongoing customer satisfaction. Manages both customer and employee conflict and resolves complaints about or within the department. Responsible for and oversees products that are available at the store location for pick up and deliveries. Responsible for review of sales goals to include customer outreach through CRM to maintain and establish new customer relations. Works with internal admin and customer success team relative to sales tracking, performance review and location efficiency, as well as customer support and employee engagement. Participates in the interviewing, hiring, training, and firing of employees. Delegates referral process/coordination, staffing coordination, supply inventory, and oversees the completion of these processes. Opens and closes facility a minimum of 30 minutes before/after normal business hours. Responsible for daily and monthly inventory management, including waste containment. Generates weekly time and attendance schedules and reviews hours for payroll. Required and responsible for equipment operation, training and certification. Maintains storefront, displays and inside working areas to ensure workspaces are clean and accessible by employees and customers Performs other related duties as assigned. Competencies Personal Effectiveness/Credibility. Ethical Conduct. Technical Capacity. Organizational Skills. Project Management. Supervisory Responsibility This position manages employees within the retail store and is responsible for the performance, management, and hiring of the employees within the location departments. Responsible for the interviewing, hiring, onboarding, training, and the termination of employees through proper processes. Responsible for coaching, teaching, implementing, inspecting and upholding a safe culture and work environment at the location. Work Environment This job operates in a professional retail environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, digital filing systems and payment processing machines. The employee will be expected to work outside in all weather conditions and must have suitable clothing. They must have the ability and willingness to work in adverse conditions, not just including extreme weather but enclosed spaces and heights up to 8 feet. The employee will be expected to work around and with machinery that distributes loud noises and exhaust. Personal Protective gear is provided by the employer. This position does require handling and operating of heavy equipment which may introduce a high risk to slips, trips and falls. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regular
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