Neurodevelopmental Team Manager

About the role

We are looking for a dedicated and results-driven Team Manager to lead and mentor a team of Neurodevelopmental Assessors delivering our autism assessment service. We do not expect the Team Manager to have a clinical background as clinical support and supervision is provided by senior assessors within the organisation. You will lead onboarding and day to day management for this team, ensuring your approaches are robust, well documented and routinely reviewed. You will be passionate about working with people, inspiring them to do their best, and use data to support their development. We support a culture of innovation, and you will be always looking to improve our ways of working. You will collaborate with our existing Neurodevelopmental Service Team Manager, as well as with Product & Clinical Leaders to ensure the best possible experience for patients. As part of this you will use project management tools and methodology to ensure timely, high quality patient outcomes. With success in this role, you can progress to more senior roles including a 'Senior' Team Manager. From a cultural perspective, you are: Comfortable working in a dynamic environment and embracing change Excited about using new technologies in your role Always looking for ways to improve our staff and patient experience We commit to supporting your development and well-being, including: Quarterly development conversations with clear career progression pathways About you You are an experienced team manager, ideally with some experience of managing healthcare professionals. You will have developed the ability to operate autonomously and make things happen.. You are passionate about creating a positive and inclusive team culture.

Responsibilities

• Line manage a growing team of neurodevelopmental assessors, fostering a person-centred and collaborative culture.
• Input into our staff capacity modelling, hiring plans and performance monitoring data.
• Support staff within the team to achieve their Key Performance Indicators, and develop within their individual career pathways.
• Develop a positive and collaborative culture in the team, maintaining

Benefits

Additional Information

Job Title: Neurodevelopmental Service Team Manager Time commitment: Full Time Location: Ideally, this role works a hybrid schedule, 3 days a week in the office (Mondays, Wednesdays, and Thursdays), with Tuesdays and Fridays flexible between office and home. If this is not possible for you, we will consider variations on this, including working fully remotely. Reporting to: Senior Care Delivery Manager About Paloma In 2024, our founders, Mark and Darshak, were shocked to find that children needing an NHS autism or ADHD assessment were waiting 4-10 years for these assessments. Delayed assessments result in children being more likely to develop mental health conditions and fall behind in education. Furthermore, the much-needed pre/post-assessment support (outside of ADHD medications) is typically not funded by the NHS. These long waits have built up due to increased recognition and understanding of neurodevelopmental conditions and a lack of investment and innovation within the NHS to meet the growing demand. Mark and Darshak, with their 25 years of combined NHS experience, including building services that have treated over 1,000,000 patients in obesity & ophthalmology, founded Paloma to change this. Our mission is to make NHS autism and ADHD assessments and care accessible within 4 weeks of a GP referral, and, in turn, help every child achieve their potential. As of May 2026, we have successfully reduced waits to 3 months by; Taking a product-first approach to redesign the care pathway to give families a more consumer-like experience of care Our in-house product, engineering and AI team building our own autism and ADHD specific electronic patient record and AI documentation tool to free clinicians from their significant documentation burden to re-focus on supporting families Investing in expanding the clinician workforce and upskilling them in new ways of working. We are proud that Paloma is: Loved by families, with 4.9 out of 5 Trustpilot and Google ratings Care Quality Commission (CQC) registered and quality-focused Clinically-led, with a team of 130 people, including over 80 clinicians supporting families through their assessment journey. We are hiring 100+ more roles over the next 12 months. A community of passionate, mission-driven and innovative team members who challenge the status quo and test and learn from new ideas and approaches. Backed by leading healthcare investors Triple Point and Heal Capital What's next? Whilst we have reduced wait times, it is estimated that up to 500,000 children are still waiting for an NHS autism or ADHD assessment. We won't rest until this comes down. We want to build new services to support families and children diagnosed with autism or ADHD who feel lost after their assessments when the NHS is no longer there for them.

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