IT Storage Engineer

About the role

- Storage log information collection and analysis, reporting. - Perform provisioning configuration review, provide suggestions to correct or optimize the configurations based on Huawei best parties, recommend changes to procedures which result in operational optimization. - Test and verify the configuration change, new patch or new software release. - Change Management including participation in the planning, approval, and implementation of any authorized change request. - Generate regular operational reports using Customer-supplied or Huawei's tools. - Participate in storage capacity measurement and capacity planning including capacity forecasting. - Attend to and fix vulnerabilities found on Huawei's storage hardware and software products. - Assist with detailed technical planning for future initiatives. - Develop and deliver a set of recommendations for customer that outlines areas that could be significantly improved. These could be operational, technical, or support related. - Increase Customers understanding and knowledge Of Huawei storage solutions to maximize Customer's benefit from Huawei product features and functionality. - Assist in training Customer's staff in the most efficient and effective methods Of utilizing the Huawei solution capabilities. - Conduct review meetings with Customer at a mutually agreed frequency, no less than monthly, to discuss the engagement status, issues, new requirements, and Customer's overall satisfaction. - Coordinate any changes to the Statement of Work (whether cost impacting or not) with Customer in accordance with the Change Control process. - Participate in Root Cause Analysis reviews when applicable. - Meet the customer at the conclusion of the engagement to assure that any applicable responsibilities are turned over to Customer. - Able to do shift work based on customer requirement (eg: IT maintenance, patch and change management, monitoring and etc). Requirement: - - At least 5 years of experience in S3 storage environment. - Familiar with object storage environment. - Have good experience of storage hands on configuration and storage data migration. - Familiar with technical principles of disaster recovery and backup solutions, and data migration solutions of storage. - Experience on Daily Monitoring and able to support incidents/ issues. - Basics in OS concepts of Windows/ Linux/Unix Systems administration (Ubuntu, CentOS, Red Hat, Solaris, AIX etc.). - Excellent English oral and written communication skills. - Strong customer focus & Multi-tasking skills.

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Company Intel

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