Network & Connectivity Operations Engineer (VMware / NSX) (Level II, SR, Lead) (RapidScale)
External
Cox Automotive · Raleigh, NCFull-timeHybrid2w ago
AWSAzureLoad BalancingMentoringRoutingSwitching
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Requirements
- Minimum Requirements (Level-Based)
- Level II Engineer
- Bachelor's degree in a related discipline and 2+ years of experience in a related field
- OR a master's degree with up to 2 years of experience
- OR 6+ years of relevant professional experience
- S enior Engineer
- Bachelor's degree in a related discipline and 4+ years of experience
- OR a master's degree with 2+ years of experience
- OR Ph.D. with up to 1 year of experience
- OR 8+ years of relevant professional experience
- Lead Engineer
- Bachelor's degree in a related discipline and 6+ years of experience
- OR a master's degree with 4+ years of experience
- OR Ph.D. with 1+ year of experience
- OR 10+ years of relevant professional experience
- Core Experience (All Levels)
- Experience in network engineering within enterprise or managed services environments
- Strong experience with VMware networking technologies, including NSX
- Advanced troubleshooting skills across complex, distributed network environments
- Experience operating in a Tier 3 support or escalation capacity
- Ability to work in a 24x7 on-call rotation as required
- Certifications:
- VMware certifications (e.g., VCP-DCV) strongly preferred
- Foundational certifications (e.g., VCTA, CompTIA Network+, Server+) may be considered alongside relevant hands-on experience
Benefits
Job DescriptionThis position is open across Level II, Senior, and Lead levels, depending on the candidate's experience, scope of expertise, and ability to operate in complex, customer-facing environments.PRIMARY RESPONSIBILITIESDesign, implement, and support network connectivity solutions within multi-tenant VMware environments, with a strong focus on NSXTroubleshoot complex network issues across east-west and north-south traffic flows, including routing, firewalling, and segmentationServe as a Tier 3 escalation point for advanced connectivity and network-related incidentsEnsure network performance, availability, and reliability in alignment with defined SLAs and customer expectationsConfigure and manage NSX components, including logical switching, routing, distributed firewall, load balancing, and VPN servicesImplement and enforce microsegmentation and security policies to protect customer environmentsSupport customer onboarding, migrations, and platform upgrades, ensuring seamless connectivity and minimal disruptionCollaborate cross-functionally with cloud, infrastructure, security, and support teams to deliver integrated solutionsParticipate in root cause analysis (RCA) and problem management activities to identify and prevent recurring issuesContribute to the development and maintenance of standardized MSP service offerings and operational proceduresAutomate and optimize network provisioning and operational tasks where possibleAct as a technical advisor to customers, providing guidance on best practices, architecture, and optimizationMentor and support junior engineers, contributing to team development and knowledge sharing through Knowledge Base articlesThe Company offers eligible eVision insuranceRemote work optionsFlexible schedule
Additional Information
Company Cox Communications, Inc. Job Family Group Engineering / Product Development Job Profile Sr Cloud Engineer Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % Yes, 5% of the time Work Shift Day
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