Owner Services Project Manager for the Division of Tenant and Owner Resources

Responsibilities

• The Project Manager will be responsible for the below functions:
• Track and analyze the progress on the daily workload and ongoing project workloads for the unit Maintain and prepare reports and statistical analyses relevant for unit operations, performance, compliance, projects, or other initiatives to communicate statuses to unit supervisors and managers.
• Serve as a representative of the unit in internal and external meetings and other communications with stakeholders.
• Assist with the creation, design, and implementation of reports in HPD's Oracle Business Intelligence and other systems
• Review internal and federal policy changes with the Director and assist in training staff on any changes
• Propose, coordinate, and implement projects to maximize compliance and performance in the unit's operations and portfolios under the oversight of the Director
• Draft and prepare notices, procedure documents, letters, meeting materials, and other correspondence
• Review and respond to inquiries from owners, HPD divisions, and other stakeholders
• Coordinate with HAS units and HPD divisions as needed, including for tenant transfers, case assignments, requests for reasonable accommodation, and special projects
• Coordinate with IT staff on any reporting requirements and database updates needed for any relevant projects and initiatives
• Assist with, coordinate, and/or lead other projects as needed
• Preferred skills:
• Strong proficiency with Microsoft Excel and Access; business intelligence systems experience preferred
• Strong analytical and detail-oriented aptitude; a high degree of accuracy is required
• Excellent communication and organizational skills
• Proven ability to problem solve.
• Ability to transform complex regulations and information into simple procedures
• Must be able to work effectively with minimal supervision
• Ability to learn and adapt to change
• COMMUNITY COORDINATOR - 56058
• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as desc

Benefits

Additional Information

About The Agency: The New York City Department of Housing Preservation Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city's neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love. - We maintain building and resident safety and health - We create opportunities for New Yorkers through housing affordability - We engage New Yorkers to build and sustain neighborhood strength and diversity. Your Team: At HPD, rent subsidy programs are administered by the Division of Tenant & Owner Resources (DTOR). HPD's rental subsidies, including Section 8 or the Housing Choice Voucher (HCV) program, provide funding to eligible low-income families for rental assistance toward decent, safe, and affordable housing in a neighborhood of their choice. Families pay approximately 30% of their income toward rent, and the NYC Department of Housing Preservation and Development (HPD) pays the difference, directly to the owner. The unit must have a rent that is determined reasonable and affordable by HPD and must meet federal Housing Quality Standards (HQS) to be approved.

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