Sales Innovation Product Owner - 12 Month Fixed Term Contract
External
Telstra · (flexible), AustraliaPrepare for this interview
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Responsibilities
- Telstra Consumer - Telstra Digital Channels manages Telstra's digital channels, including its website, mobile app, and social media channels.
- As part of the Ways of Working and Delivery Chapter, you share insights and guidance to uplift skills and foster growth. You model Telstra behaviours and demonstrate excellence in executing core processes to achieve successful delivery.
- Mission
- Innovation & Ideation - Generate new ideas (AI and non‑AI) for sales experiences; stay ahead of trends and emerging opportunities.
- Design & Concept Development - Partner with designers to shape ideas into tangible concepts and define end‑to‑end customer experiences.
- Stakeholder Engagement - Collaborate with digital, sales, and delivery teams; influence others to adopt and build ideas.
- Prioritisation & Backlog Creation - Build and manage a pipeline of innovation ideas; prioritise based on customer value and business impact.
- Delivery Enablement - Hand over validated ideas to build teams; clarify requirements and intent to support delivery.
- Research & Insights - Use research to understand customer needs and trends; validate and refine idea.
- About you
- To be successful in the role, you must have:
- Essential:
- Digital Product Acumen - Strong understanding of digital products and customer experiences.
- AI Execution & Applied Use Cases - Demonstrated ability to put AI technology into practice through real-life examples, turning ideas into customer-focused solutions that deliver measurable value.
- Innovation Mindset - Ability to generate, test, and explore new ideas
- Collaboration & Stakeholder Management - Skilled at working across teams and managing dependencies for delivery.
- Experience delivering AI‑led or innovation initiatives.
- It's highly encouraged to include your CV to support your application.
- We're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you.
- As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).
Benefits
Additional Information
Employment Type Permanent Closing Date 29 June 2026 11:59pm Job Title Sales Innovation Product Owner - 12 Month Fixed Term Contract Job Summary Job Description We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network. This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice. Focus of the role As Sales Innovation Product Owner - 12 Month Fixed Term Contract in Digital Channel, you will responsible and accountable for creating a vision and strategy for the AI fueled sales experiences, across our Digital Assets. This includes interfacing with our Bot and Messaging AI platform, experiences offsite before a customers reaches us, and partnering with key stakeholders on how to deliver the best experience in line with our policies and procedures.
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