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ServiceNow Engineer (Forms & Ansible Integration)

External
encora10 logoEncora10 · Kuala Lumpur, Malaysia
Full-timeOn-site1d ago
AnsibleRESTSOAP
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Responsibilities

  • Design, develop, and maintain ServiceNow forms, catalogs, and workflows within ServiceNow
  • Configure and customize modules such as:
  • Incident Management
  • Change Management
  • Service Catalog
  • Build and manage ServiceNow catalog items, record producers, and dynamic forms
  • Develop and maintain workflows using Flow Designer and scripting
  • Integrate ServiceNow with external systems, especially Ansible Automation Platform for automated provisioning and remediation
  • Implement REST/SOAP APIs for system integrations
  • Collaborate with DevOps, Cloud, and Platform teams to automate operational processes
  • Troubleshoot issues related to workflows, forms, and integrations
  • Ensure adherence to best practices, governance, and security standards
  • Document technical designs, workflows, and configurations

Benefits

Vision insurance

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