Catering Manager

Requirements

• Prior experience as Catering Operations Manager
• Excellent personal presentation and interpersonal skills
• Confident, outgoing personality and positive attitude
• Ability to remain calm under pressure
• Able to cope in fast-paced environment with heavy volume
• Ability to multi-task
• Proficient in Mandarin (spoken and written) to coordinate event requirements and communicate kitchen orders accurately with the Chefs
• Class 3/4 driving licence

Additional Information

Oversee catering operations, logistics coordination, and event execution Oversee on-site event logistics including setup, execution, and tear-down to meet client expectations Support event operations by ensuring overall presentation meets expectations, proper labelling of dishes, and timely food replenishment Actively engage guests with a warm, professional, and helpful attitude Handle guest inquiries regarding allergens, dietary options, and menu items Ensure service quality and client satisfaction, implementing improvements as necessary Conduct daily briefings with staff on orders, special requests, and service standards Guide and coach catering staff on service etiquette, food handling, and hygiene Report service issues, complaints, or equipment problems to the management promptly Conduct daily temperature checks on hot/cold food displays and log records accurately Plan and schedule daily deliveries to ensure timeliness and efficiency Proactively monitor and resolve day-to-day delivery or logistic issues Lead, supervise, manage, and motivate the operations team for peak performance and professionalism Schedule staff roster to ensure good and sufficient allocation of manpower for service Supervise workflows including warehousing, inventory, and food safety compliance Manage proper usage, cleanliness, and maintenance of vehicles and operational equipment Act as a backup driver when necessary Support restaurant operations when necessary Assist with special projects Perform any other job tasks assigned by the management

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