IT Specialist (AI)

About the role

The Office of the Chief Information Officer (OCIO) serves as the IT hub of the U.S. Department of Labor. We develop, maintain and protect IT solutions and data across our 27 agencies to enable mission outcomes through technology and service. OCIO continually enhances federal IT and digital capability with a focus on cybersecurity and customer experience to serve America's wage earners, job seekers and retirees. You must meet the Basic Requirements and the Specialized Experience to qualify for the IT Specialist (AI), as described below. Basic Qualifications: Applicants must have IT-related experience demonstrating each of the following competencies listed below: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Decision Making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems. Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals. Technical Competence - Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues. AND Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, in the Federal Service For GS-13 : Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level GS-12 in the Federal Service. For GS-14 : Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-13 in the Federal Service. Specialized Experience is the experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform the duties of the position successfully, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Applicants must meet ALL of the statements below to be found qualified. Qualifying specialized experience for GS-13 includes: Experience supporting the development and maintenance of data pipelines and integration workflows. Experience assisting with ETL/ELT and data-processing tasks to ensure quality and consistency. Experience supporting AI-related activities such as data preparation, model evaluation, and workflow integration. Experience contributing to cloud-based application components, APIs, or full-stack features with standard data and security controls. Qualifying specialized experience for GS-14 includes: Experience leading the design and improvement of data pipelines and integration workflows. Experience independently planning and enhancing ETL/ELT and distributed-processing activities to ensure enterprise-level quality and reliability. Experience developing, integrating, and guiding AI-enabled capabilities and responsible-technology practices. Experience designing and maintaining cloud-based application components, APIs, and full-stack features with advanced data and security controls.

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Company Intel

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