GRC Engineer

About the role

As a GRC Engineer at Zania, you are the bridge between our product and the enterprises that depend on it. You are not a support function - you are a compliance authority and a closer. You own the customer relationship from first implementation through a defined, measurable finish line, and you are accountable for getting them there. You will set clear success goals with every customer on day one, work backwards from those goals to drive the engagement, and know exactly when you've landed the outcome you both committed to. Once a customer is live and successful, you transition them to a steady state and move your energy to the next challenge. You don't let engagements drift - you drive them to done. In parallel, everything you learn in the field comes back into the product. Your pattern recognition across customer implementations will directly shape Zania's roadmap.

Responsibilities

• Set the success contract upfront. In every new engagement, establish explicit, measurable goals with the customer before work begins - and align the entire implementation plan to hitting those milestones. No ambiguity about what "done" looks like.
• Own implementations end-to-end and close them. Lead onboarding and deployment for enterprise customers from scoping and configuration through to a defined, celebrated go-live. You drive the engagement to closure - you don't let it become an open-ended managed service.
• Be the GRC expert in the room. Serve as the primary compliance authority in all customer conversations. When a CISO or VP of Risk asks a hard question about how Zania maps to their control framework, you answer it - with precision and credibility.
• Transition to steady state and monitor. Once a customer has hit their success goals, transition them to a lightweight monitoring cadence. Check in, track outcomes, flag risks early - but protect your bandwidth for the next implementation.
• Drive product feedback. Synthesize what you hear across implementations into structured, prioritized product insights. Bring them directly to our product and engineering teams. Your input will shape the roadmap.
• Build the implementation playbook. As an early team member, define how Zania implementations work at scale - the processes, templates, success metrics, and handoff criteria the team will run on as we grow.
• Support pre-sales. Partner with the sales team on technical discovery and proof-of-concept engagements for strategic prospects, helping close deals by demonstrating deep GRC credibility.
• Representative Projects
• Kick off a new enterprise implementation by running a structured goal-setting session with the customer's CISO and GRC lead - defining three measurable success outcomes and a 60-day plan to achieve them.
• Lead the end-to-end deployment of Zania for a Fortune 500 financial services firm, drive the engagement to a signed-off go-live, and formally close the implementation against the goals you set on day one.
• Design a steady-state monitoring framework for post-implementation customers - a lightweight quarterly check-in cadence with clear escalation criteria - so successful customers stay successful without requiring ongoing heavy investment.
• Compile and present a quarterly product feedback report to the Head of Product, distilling patterns from 20+ customer engagements into a prioritized list of platform gaps and feature requests.
• What You Have
• 3-8 years of experience spanning GRC, information security compliance, risk management, audit, or customer success in an enter

Benefits

Additional Information

GRC Engineer Why Zania Every enterprise spends millions of dollars on Governance, Risk, and Compliance (GRC). It's one of the most critical, yet universally painful, parts of running a business. For decades, this industry has been dominated by legacy systems with notoriously low NPS scores, making it totally ripe for disruption. Zania is building agentic AI for Governance, Risk, and Compliance (GRC) to solve this massive problem. We are on a rocketship trajectory , creating intelligent agents that automate and augment the most complex risk and compliance workflows. We have found exceptional product-market fit and are scaling our team very quickly. Some reasons to join Zania are: Dream Customers: Our customers are the most notable enterprises in the world, including FAANG, Big 4 firms and a portfolio of top customers. Tier 1 Backing: Funded by a leading Tier 1 venture capital fund - Series A led by NEA, with Anthropic and Menlo Ventures. $18M raised to build a generational company. World-Class Team: Zania is hiring the best. Our team includes AI and Security leaders from Airbnb, Microsoft, Bain & Company, Deloitte, PwC, Brex, and Instacart. Pioneering Technology: Our engineers and GRC experts work at the absolute forefront of applied AI, building the next generation of agentic systems that will define the future of compliance. Hyper-Growth: We have seen 10x ARR growth in the last year and are rapidly expanding. Competitive Compensation & Equity.

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