Strategic Accounts and Program Manager

Requirements

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in Project and program management, customer relationship management, account management, or a related role.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a proactive approach.
• Ability to work independently and as part of a team.
• Strong proficiency with the Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.
• Language Capabilities
• English (required)
• Mobility & Travel Requirements
• Travel is required (up to 25%)

Additional Information

Job Description: This position will play a key role in driving new growth initiatives with strategic customers while leading cross-functional internal projects and programs that support long‑term expansion. The role will ensure all initiatives and deliverables are executed on time and to standard. Success in this position requires a blend of strategic thinking, project leadership, and customer-centric execution, along with a high degree of flexibility as responsibilities and priorities evolve in response to business needs. Primary Duties Lead new growth initiatives at key strategic customers, ensuring all customer-specific programs and projects are executed effectively and aligned with business priorities. Manage and execute internal projects and programs that support customer growth, operational improvement, and long-term strategic objectives. Coordinate cross-functional teams (Sales, Engineering, Product, Marketing, Operations) to ensure alignment, remove obstacles, and drive execution across all customer-related and internal workstreams. Monitor progress and risks across customer initiatives and internal projects, proactively resolving issues to maintain timelines, quality, and customer satisfaction. Adapt to evolving business needs by taking on new responsibilities, supporting emerging growth initiatives, and continuously improving processes and outcomes.

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