Operations Supervisor

About the role

Hyster-Yale Materials Handling, Inc., designs, engineers, manufactures, sells and services a comprehensive line of lift trucks, aftermarket parts and technology and energy solutions that are transforming the way the world moves materials from Port to Home. As a global leader in the materials handling industry, Hyster-Yale Materials Handling, Inc, has been building relationships with our customers, suppliers, dealers and employees for over 100 years. For more information about a career with Hyster-Yale, please visit hyster-yalecareers.com.

Responsibilities

• Oversee and lead hourly associates and distribution operations across all functional areas, including picking, put‑away, packaging, receiving, and shipping.
• Provide operational oversight for the entire shift, ensuring appropriate resource allocation to consistently meet daily business requirements with efficiency and high quality.
• Manage and coordinate multiple processes across all functional areas using a systematic approach.
• Serve as the shift focal point, handling routine communication and administering disciplinary actions within the team.
• Partner with Environmental Health and Safety (EHS) and Maintenance personnel to ensure timely issue resolution.
• Provide shift leadership by planning and directing workforce activities in Receiving, Packaging, Stores, and Shipping areas
• Adjust priorities as needed based on changing operational conditions to ensure optimal productivity and efficiency.
• Direct personnel and activities while serving as a secondary point of communication on labor and management issues.
• Maintain accurate attendance and overtime records and administer disciplinary actions when necessary.
• Communicate and enforce facility work rules to ensure compliance and consistency.

Requirements

• A strong leader who effectively plans, directs, and motivates hourly workforce activities to achieve operational goals.
• A clear and confident communicator who can address labor and management issues professionally.
• Detail-oriented with the ability to maintain accurate records and enforce policies consistently.
• A proactive problem solver who can adjust priorities and respond effectively to changing conditions.
• A collaborative partner who works well with cross-functional teams, including EHS and Maintenance.
• Committed to fostering a safe work environment and ensuring adherence to established work rules.
• Organized and capable of managing multiple processes across various functional areas. Engaged and approachable, maintaining open communication with team members and leadership.
• Focused on continuous improvement of processes, procedures, and operational efficiency.
• Customer-focused, ensuring prompt and professional responses to internal and external inquiries.
• What You Will Need (Education):
• Bachelor's degree in Industrial Management, Engineering, Technology, Supervision, or a related discipline required; or equivalent experience may be substituted.
• 1-2 years of supervisory experience preferred; or 4-6 years of warehouse operations experience in lieu of a degree.
• Skills, Experience & Abilities:
• 1-2 years of warehouse operations or people management experience required.
• Strong supervision and communication skills, with the ability to lead and develop teams effectively.
• Working knowledge of warehouse and distribution operations, including material movement and inventory control.
• Demonstrated problem-solving skills with the ability to make sound operational decisions.
• Experience with Warehouse Management Systems and the ability to utilize system outputs for daily decision-making.
• Ability to maintain and improve internal processes and procedures to enhance efficiency and accuracy.
• Strong organizational skills with the ability to manage multiple priorities simultaneously.
• Ability to conduct meetings and communicate safety, policy, and operational updates effectively.
• Understanding of Environmental Health and Safety standards and practices.
• Ability to maintain a clean, organized, and well-maintained warehouse environment.

Benefits

Additional Information

Job Title Operations Supervisor Job Category Manufacturing Job Description What starts with YOU , moves the world! Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented 2nd Shift - Operations Supervisor (Onsite) based at our Avon, Indiana facility.

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