Senior Staff Product Manager, Fertility & Family Building

About the role

Maven is building the definitive fertility and family building product. We are hiring a Principal PM to own this surface end-to-end - member experience, clinical outcomes, provider workflows, and commercial performance. You will report to the Director of Clinical Product and work in close partnership with Maternity, AI Experience, and the broader clinical team. This is a greenfield role. The surface is not fully defined. You will define it, build the roadmap, and ship. The right person has deep health-tech experience, moves fast, and knows how to build in an agentic workflow. This is a builder role - hands-on, high-ownership, low overhead. Maven's culture is changing. We are resetting around speed, data-driven decision-making, and deep member obsession. This hire needs to embody that reset.

Responsibilities

• The Fertility & Family Building product surface: member journey from awareness through outcomes,natural conception, egg freezing, surrogacy, and adjacent family-building programs
• Product strategy grounded in member and clinical data
• A member-centric data model: engagement, activation, clinical outcomes. You define the metrics, baseline them, and drive improvement
• Agentic, AI-native experiences that change member outcomes.
• Cross-functional relationships across clinical, engineering, design, client success, and growth - you are the connective tissue on this surface

Requirements

• 7+ years in product, with meaningful time in health-tech (preferably fertility space) or a high-stakes consumer domain
• Direct experience building with LLMs and agentic systems - you have shipped production AI features, not just prototyped them
• Strong data instincts - you can wrangle complex member datasets, define the right metrics, and communicate findings credibly across clinical and commercial audiences
• 0-to-1 track record with measurable member or patient impact
• Founder mentality: you own the outcome, not just the workstream. You push through ambiguity without waiting for permission
• Deep clinical empathy - you understand the emotional and medical stakes of fertility journeys and it shows in your product decisions
• Cross-functional fluency - you are as comfortable in a clinical review as a data deep-dive or an engineering sprint
• What we will not hire for
• PMs who execute against a stakeholder list rather than a member need
• PMs who need a fully defined problem before they can start
• PMs who outsource data analysis rather than owning it
• PMs who treat AI as a feature rather than a development workflow
• What success looks like in 90 days
• Fertility roadmap defined, aligned, and in execution
• First experiments in market
• Member outcome metrics baselined
• Cross-functional operating rhythm established with clinical, design, and engineering
• The base salary range for this role is 245,000-340,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on qualifications, experience, and skillset.
• Maven embraces a flexible hybrid work model. This role is open to candidates in remote locations with a strong preference for San Francisco, CA; secondary locations include Seattle, WA and New York, NY.
• Our teams primarily operate from the New York Metropolitan area, NY, San Francisc

Benefits

Additional Information

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission - Maven Clinic is a recipient of over 30 workplace and innovation awards, including: Fortune Change the World (2024) CNBC Disruptor 50 List (2022, 2023, 2024) Fortune Best Workplaces for Millennials (2024) Fortune Best Workplaces in Health Care (2024) TIME 100 Most Influential Companies (2023) Fast Company Most Innovative Companies (2020, 2023) Built In Best Places to Work (2023) Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) Great Place to Work certified (2020, 2021, 2022, 2023, 2024) Fast Company Best Workplaces for Innovators (2022) Built In LGBTQIA+ Advocacy Award (2022)

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