HR Coordinator (Human Resources Coordinator)

About the role

We are looking for a highly organised and detail-focused HR Coordinator to join our Shared Services team , providing a professional and efficient HR service across the business. Reporting to the Shared Services (HR and Payroll) Manager , you will support the HR Administration team with day-to-day HR and payroll administration, ensuring processes are delivered consistently, accurately and to a high standard. This role plays a key part in streamlining HR processes , supporting continuous improvement, and enhancing the overall employee experience. The ideal candidate is an organised, detail-driven HR professional with experience in HR administration or a Shared Services environment, who enjoys working with systems, processes and high-volume activity.

Responsibilities

• Provide comprehensive HR administrative support across the employee lifecycle (starters, movers and leavers)
• Support the Shared Services (HR and Payroll) Manager and HR Administration team with core HR processes
• Deputise for the Shared Services (HR & Payroll) Manager as required, including meeting attendance and line management of the team.
• Responsibility for governance within the HR Admin department in relation to policies, procedures, data accuracy, recording and reporting.
• Complete transactional HR administrative activities accurately, including new starters, contractual changes, and leavers.
• Lead on reviewing HR and Payroll workflows, identifying inefficiencies, and implementing process improvements that enhance accuracy, user experience, and operational efficiency.
• Provide expert guidance and proactive support to line managers and employees, resolving day-to-day HR and payroll queries efficiently while identifying recurring issues and recommending long-term solutions.
• Act as a first point of contact for routine HR queries, delivering a professional and consistent service
• Maintain exceptional data quality, ensuring all records are accurate, compliant, and aligned with GDPR and audit requirements.
• Produce HR reports and support audits as needed
• About you
• Previous experience in an HR administration, HR coordinator or shared services environment
• Previous line management experience
• Strong attention to detail and ability to manage high-volume administrative processes
• Confident working with HR and payroll systems and Microsoft Office
• Professional, discreet and customer-focused approach
• Strong organisational skills with the ability to prioritise workload effectively
• CIPD qualification or working towards one (desirable but not essential)

Benefits

Additional Information

HR Coordinator - Shared Services

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