Customer Service Agent - $21.34

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Job Description Every vehicle is ready. Every customer is welcome. Every time. At Fox Rent A Car, our Ready Line and Return Agents are a vital part of the front-line team. Your energy and commitment create seamless experiences that keep customers coming back. Your Primary Focus Is To As a Return Agent: Provide a warm, friendly welcome to all returning customers with a positive and approachable demeanor Conduct thorough inspections of returning vehicles - check for damage, record mileage, and verify fuel levels Secure the vehicle keys and ensure all personal belongings and luggage are safely removed Complete and submit the required paperwork to notify management of any mechanical damage or issues Review the final rental contract with the customer, clearly explaining all charges Perform other duties as assigned to support business needs and objectives As a Ready Line Agent: Maintain a clean, organized, and presentable ready line area Ensure all vehicles are meticulously cleaned, prepped, and ready for customer pick-up Inspect vehicles for quality standards and promptly pull any that need servicing Facilitate vehicle exchanges, swaps, or upgrades based on customer requests Confirm that an adequately completed checkout slip accompanies each vehicle Assist customers in locating their rental cars and help with luggage when necessary Support the efficient flow of vehicles by moving and parking cars within the facility as needed Perform other duties as assigned to support business needs and objectives Education & Experience Valid Driver's License High School Diploma or equivalent We're Looking For Top-notch people skills Ability to troubleshoot with a smile Patience and understanding throughout the rental experience

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