Senior Business Expert - Traceability

About the role

This is a senior Business Expert role focused on material traceability within H&M Group's supply chain technology landscape. The role supports a product area that brings together business, data, engineering and external traceability platforms to help H&M strengthen compliance, material integrity, customer-facing claims and sourcing insight. The person in this role will work across a complex and evolving traceability ecosystem, where different materials and supply chains rely on different internal and external tools. A key part of the role is to understand business needs, connect them to practical traceability solutions, and help ensure that data from multiple platforms can support a clearer and more reliable view of material origin, chain of custody and risk.

Responsibilities

• You will work with traceability data, supplier interactions, chain-of-custody processes and verification requirements across several material categories, recognizing that cotton, leather, wood, man-made cellulosic, certified materials and other supply chains may each require different approaches.
• You will also contribute to external industry engagement where H&M Group participates in discussions on traceability standards, tools and practices. This means being confident enough to represent our perspective in senior forums and to help external partners deliver against shared outcomes.
• Lead and support end-to-end traceability initiatives across apparel materials, all supply chain tiers and finished products
• Map material flows, supplier networks, processing steps and chain-of-custody requirements across complex supply chains
• Drive traceability projects through discovery, design, implementation, adoption and continuous improvement
• Strengthen traceability data quality, supplier documentation, verification controls and audit readiness
• Identify traceability risks, gaps and opportunities across tools, processes, data and partner networks, and drive corrective actions
• Identify, ideate and drive innovation initiatives (such as physical tracers and Ai capabilities)
• Provide clear updates, insights and recommendations to internal stakeholders and leadership
• WHO YOU'LL WORK WITH
• Externally, you will work with traceability platform providers, industry bodies, suppliers and other partners across the production supply chain. These relationships are central to the role, as many traceability tools and processes are used outside H&M by suppliers and upstream partners.

Requirements

• We are looking for people with...
• Minimum 6 years of direct experience in supply chain traceability, product traceability, material traceability or supply chain transparency, ideally within apparel, fashion, textile or footwear
• Strong understanding of apparel supply chains, including raw material sourcing, processing, manufacturing, supplier networks and multiple supply chain tiers
• Hands-on experience working with traceability tools, supplier documentation, chain-of-custody evidence, traceability data, verification processes or audit readiness
• Experience working with external partners such as suppliers, manufacturers, mills, certification schemes, auditors, industry bodies or traceability technology providers
• Comfort working with digital tools, traceability platforms, spreadsheets, dashboards, reporting processes and data systems
• And people who are...
• Independent and self-driven, with the seniority to navigate complex topics, stakeholders and priorities with limited guidance.
• Structured and delivery-focused, with strong project management discipline and the ability to manage several workstreams, risks and timelines.
• Analytical and detail-oriented, with the ability to design and assess platforms, featu

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