Apprentice for Tier-1 Payroll

Responsibilities

• Handle Tier 1 payroll queries from employees (e.g. missing pay, tax code differences, time entries, allowances) using standard Tier 1 guidance, resolving where possible and escalating to Payroll/Data Management only when needed.
• Support pre- and post-payroll checks by updating checklists, comparing Workday data with vendor outputs, and highlighting discrepancies for resolution by senior Tier 1 or Payroll colleagues.
• Maintain trackers and documentation (e.g. mutation/changes logs, payroll trackers, archiving lists) and coordinate archiving of payroll-related documents in line with local work instructions.
• Support processing of specific payments/allowances (e.g. housing allowances or other local benefits) by reviewing approvals, updating payroll tracking tables and notifying Payroll/vendors within the payroll cut-off timelines.
• Work through ServiceNow and shared mailboxes to manage tickets and communications with employees, HR, Payroll and external providers, following documented processes.
• Adhere to data privacy, control and documentation requirements , including correct use of shared drives, archiving vendors and ticketing, as described in payroll/Tier 1 work instructions.
• Learning and development
• Work to an agreed apprentice plan aligned with university/education requirements, focusing on practical payroll and HR Tier 1 skills.
• Receive day-to-day guidance from HR Tier 1 and Payroll specialists, with a named buddy/coordinator where multiple apprentices are in place.
• Gain hands-on experience with tools such as Workday , ServiceNow , shared drives/SharePoint and payroll vendor platforms used in the local payroll landscape.

Requirements

• Interest in building a career in HR, payroll, finance or shared services, with motivation to learn payroll processes and tools.
• Comfort working with numbers and Excel/other spreadsheets , including updating trackers and reconciling data.
• Good written and verbal communication skills to interact with employees and internal teams in a clear and service-oriented way.
• Attention to detail and ability to follow documented work instructions accurately.
• Bachelor's Degree (BCOM, BBA)
• Accounting, Data Management, Government Regulation, Payroll Processing, Payroll Reconciliation, Payroll Reporting, SLA Management, Stakeholder Management, Teamwork, Vendor Management
• Why GSK?
• Uniting science, technology and talent to get ahead of disease together.
• Inclusion at GSK:
• As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process.
• Please contact our Recruitment Team at IN.recruitment-adjustments@gsk.com to discuss your needs.
• Important notice to Employment businesses/ Agencies

Benefits

Additional Information

Role purpose The Apprentice - Tier 1 Payroll will support first-line employee pay queries and core payroll administration activities under close supervision, ensuring a consistent and high-quality service to employees while learning end-to-end payroll and HR Tier 1 processes in line with GSK standards and local regulations. This role is part of GSK's Early Talent offering for apprentices, with a structured plan, mentoring and on-the-job learning aligned to the apprentice's field of study.

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