IDIQ FIT Leaders Graduate Program - Hybrid, Mandaluyong City

About the role

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a IIDIQ FIT Leaders Graduate Program - Hybrid, Mandaluyong City you will designed to cultivate the next generation of IT talent within the Information Technology Department (ITD), providing a structured pathway for long-term development and career growth. It aims to attract top-tier talents who can accelerate ADB's product and service delivery in the digital era, empower the ITD workforce to thrive in a continuously evolving digitally enabled environment, and strengthen ITD's competitiveness, facilitating sustained growth and excellence while promoting a growth mindset culture. This role offers the opportunity to contribute to critical technology initiatives while developing professional expertise and creating impact towards client's mission. This opportunity offers valuable hands-on experience working within a multilateral development environment, supporting client's mission to achieve a prosperous, inclusive, resilient, and sustainable Asia and the Pacific in alignment with Strategy 2030. Job Description We are looking for an IIDIQ FIT Leaders Graduate Program - Hybrid, Mandaluyong City to assist in the management and maintenance of client's IT infrastructure including servers, network, cloud platforms, end-user devices, and enterprise tools among others. Participate in IT asset lifecycle planning, including procurement, deployment, configuration, and retirement of hardware . This position will be full-time and hybrid in Mandaluying City.

Responsibilities

• Assist in the management and maintenance of client's IT infrastructure including servers, network, cloud platforms, end-user devices, and enterprise tools among others
• Participate in IT asset lifecycle planning, including procurement, deployment, configuration, and retirement of hardware
• Collaborate with engineers on systems patching, backups, monitoring, incident resolution, and problem resolution
• Design, implement, and optimize automation processes that improve operational efficiency
• Support client's cybersecurity frameworks by performing compliance checks, vulnerability assessments, and log reviews
• Contribute to incident response workflows, access control audits, and endpoint protection activities
• Assist in preparing cybersecurity awareness materials and internal risk reports
• Use client's IT service management tools (e.g., ServiceNow) to track service requests and support ticket resolution
• Collaborate with internal teams and vendors to ensure timely resolution of technical issues
• Document IT procedures, workflows, and user guides to enhance team efficiency
• Contribute to dashboards, reports, and analytics to support decision-making
• Use basic tools (e.g., Power Platform, Excel, Power BI) to automate simple tasks and visualize data
• Identify areas for operational improvement and suggest or prototype digital solutions
• Assisting in the delivery of IT-related projects and services across business and technical domains
• Participating in rotational assignments within ITD (e.g., digital innovation, cybersecurity, vendor management, project delivery, IT business operations, governance, and procurement)
• Supporting the implementation and testing of IT systems and solutions
• Assisting with data analysis, report generation, procurement and contract support, or documentation
• Collaborating with client staff and stakeholders to understand business needs and propose appropriate technology or operational solutions
• Participating in learning and development activities organized by the agency or client
• Exposure to mission-critical IT projects that support client's operations
• Rotational assignments to build experience from both a technical and generalist management perspective
• Participation in selected training and learning sessions offered by the agency partner
• Mentorship and career development guidance from agency representatives, client supervisors and mentors
• Networking opportunities within client and its development partner community

Requirements

• Required:
• Experience in digital strategy development, project management, or related areas
• Strong research and analytical skills
• Excellent communication, teamwork, problem-solving, and adaptability skills
• Proficiency in specific software, programming languages, or technical tools essential for the position
• Relevant internships or projects demons

Additional Information

IDIQ FIT Leaders Graduate Program - Hybrid, Mandaluyong City Req number: R7973 Employment type: Full time Worksite flexibility: Hybrid

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