Customer Engineer

Requirements

• 3-7+ years of experience working on enterprise-level software projects as a technical lead.
• Hands-on experience with web technologies such as APIs, HTML, CSS, and JavaScript, with proficiency in JavaScript or related languages.
• Strong ability to thrive in a fast-paced environment, with excellent time management and prioritization skills.
• Bonus: Experience with iPaaS, retail and e-commerce platforms, order management systems (OMS), inventory management, WMS, TMS, supply chain, or logistics is a plus.
• Why Narvar?
• We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• #LI-Remote
• Below is the estimated annual salary for this position and does not include the other components that make up a Narvar offer including: annual bonus, equity, and benefits.
• The range reflects the minimum and maximum target for new hire salaries for the position across the US. Within the range, individual compensation packages are based on factors unique to each candidate, including but not limited to, skill set, education and certifications, and work location.
• Narvar Pay Range
• $105,000 - $120,000 CAD
• Please read our Privacy Policy to learn what personal information we collect in connection with your job application, and how we may use and share it.

Benefits

Additional Information

Narvar is Growing! We are looking for a Customer Engineer who is passionate about helping customers, solving complex problems, and playing a pivotal role in the success of our clients. If you have a strong technical aptitude, extensive customer-facing experience, and thrive in a fast-paced environment, we want to hear from you! As a Customer Engineer, you will be instrumental in scoping requirements, collaborating with clients to integrate our APIs, and deploying solutions for some of our largest enterprise customers. You will join a dedicated team of Customer Engineers and Project Managers who are committed to delivering exceptional results for our customers and making an impact on the business. Day-to-Day Responsibilities: Lead technical onboarding for top-tier enterprise retailers and innovative direct-to-consumer brands. Provide consultative guidance to ensure seamless integration with Narvar's solutions, maximizing product value and customer success . Leverage customer business requirements and your Narvar product expertise to create clear and effective technical specifications. Develop and validate solutions using web technologies such as APIs, JSON, CSS, HTML, and JavaScript, focusing on delivering seamless customer experiences. Partner cross-functionally with technical and business stakeholders, both internal and external, to ensure successful project delivery. Contribute to the growth of our global Professional Services team through the creation of documentation, process improvements, and the development of internal tools and training programs.

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