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Automotive Technical Support Specialist (Hungarian/German/French/Dutch/Italian/Spanish/Portuguese/Swedish speaking)

External
Msxinternational logoMsxinternational · Budapest, Hungary
Full-timeOn-site3mo ago
ComplianceDocumentation
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Responsibilities

  • Provide expert technical assistance to retailers and workshops via different channels (including ticketing system, chat and phone).
  • Support technicians with diagnostics, root‑cause analysis, and repair instructions across various vehicle systems, including EV and HV technologies.
  • Analyze technical inquiries, identify key issues, and guide retailers through effective solutions.
  • Collaborate with dealer technicians, field engineers, and internal teams to resolve complex cases.
  • Conduct occasional vehicle testing or coordinate field engineer visits when required.
  • Maintain accurate case documentation in internal systems.
  • Participate in training sessions and continuous knowledge exchange.

Benefits

Opportunity to work with major global automotive OEMs.Competitive salary package.Access to private healthcare services through our contracted provider.Hybrid working model with home‑office days.Regular training and global career development opportunities.A modern office in Budapest (Dorottya Udvar).A diverse, supportive, and professional team environment.Regular social events and a relaxed, collaborative workplace culture.What You BringExperience & Technical Skills3-5+ years of automotive experience, ideally in a dealership, workshop, or manufacturer environment.Degree in vehicle or mechanical engineering, or a certified automotive mechanic qualificationStrong diagnostic and mechanical knowledge; EV/HV certification (e.g., DGUV L2+, IMI Level 4) is a strong advantage.Experience with OEM diagnostic tools and technical documentation.Confidence in technical concern resolution and warranty procedures.Analytical mindset with strong problem‑solving skills.EducationDegree in automotive technology, engineering, or a related technical field (or equivalent practical experience).LanguagesFluency in EnglishPlus one of the following languages: Hungarian, German, French, Dutch, Italian, Spanish, Portuguese or Swedish.Strong written and verbal communication skills.Personal AttributesCustomer‑focused, proactive, and solution‑oriented.Able to work independently with strong organizational and time‑management skills.High attention to detail, integrity, and professionalism.Comfortable working in a fast‑paced, international environment.With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:Consumer EngagementParts, Accessories & Service PerformanceActionable InsightsRepair Optimization & ComplianceLearning SolutionsDistribution & Sales PerformanceOur proven track record means that we now partner with almost every car manufacturer on the market.The MSX PurposeTo empower Movers and Makers to thrive in our ever-changing worldThe MSX MissionTo harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored, sustainable and innovative solutions.The MSX VisionTo be the clients' first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry.Health insuranceVision insuranceParental leave

Additional Information

Do you have a passion for automotive technology, diagnostics, and Electric Vehicles? Are you energized by solving complex technical challenges and supporting others in delivering outstanding service? Join our international team and play a key role in supporting retailers and workshops across Europe for some of the world's leading automotive brands. We are looking for Automotive Technical Support Specialists with strong workshop experience and excellent communication skills in English + one of the following languages: Hungarian, German, French, Dutch, Italian, Spanish, Portuguese or Swedish. This is an exciting opportunity to work at the heart of automotive innovation, supporting Authorized Repairers and Independent Operators with technical, diagnostic, warranty, and aftersales process guidance.

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