Junior People Operations Partner

About the role

The People Ops & Payroll Eastern Europe team keeps the engine running for SumUppers across the region - making sure every hire, change, and payroll cycle is handled accurately, on time, and with care. In Bulgaria alone, we support 520+ employees, and as the business continues to grow, reliable People Ops execution is what makes that growth feel seamless for the people living it every day. This role sits at the heart of that - owning the day-to-day administration for SumUp Bulgaria, being a dependable point of contact for employees and managers, and helping us build a better, more consistent People Ops experience as we scale. 🎥 Take a look at our Sofia office to get a feel for where you'd be working.

Responsibilities

• Manage employee lifecycle processes end-to-end - from hiring and onboarding documentation through to contract changes, absences, and offboarding
• Keep employee data accurate and up to date in Workday, ensuring readiness for audits and compliance checks
• Support the monthly payroll cycle by collecting, validating, and submitting payroll inputs on time, coordinating with our external payroll provider
• Handle routine employee and manager queries with a service mindset, escalating more complex cases when needed
• Contribute to process improvements, documentation, and data quality routines - including spotting opportunities for automation
• You will be great for this role if...
• Strong attention to detail and a genuine commitment to data accuracy, even when managing high volumes
• Comfort working with HRIS and operational tools, and an interest in AI and process improvement
• Ability to handle confidential employee information with professionalism and discretion
• A service-oriented mindset with clear, professional communication - and sound judgement on when to escalate
• Experience in a People Ops or HR administration setting is a plus, as is any exposure to payroll processes or tools like Workday, Notion, or Jira
• Why you should join SumUp:
• 🌍 You'll play a key role in a scale-up that in turn is part of a truly global team of 3000+ people from 60+ countries, spread across 4 continents.
• 🚀 You'll have the opportunity to make an impact irrespective of your job description. You'll have the space to drive your career and take ownership of projects.
• 💯 You'll get a Referral bonus if your friend is hired successfully.
• 🌴 You'll receive 25 days' paid leave, increasing with tenure, and paid vacation for certain occasions.
• 🔋 You'd enjoy a paid 1 month Sabbatical vacation after 3 years.
• 📚 You'll receive an individual learning budget and can take 10 days educational leave to expand your skillset.
• 🍎 You'd have monthly digital food vouchers.
• ⭐️ You'd have monthly budget for a wide choice of benefits and discounts ranging from transport, food, learning and more (re:benefit platform) 🚌🍗💡🎁.
• ❤️ You'd have access to additional health insurance, life insurance and co-sponsored Multisport card 🎾.
• 💜 You'd enjoy funded therapy & coaching sessions with licensed psychotherapists.
• 👶🏼 You'd enjoy a child birth/adoption bonus.
• 🚌 You'd have access to a free shuttle buses from Joliot-Curie metro station and more.
• This job is on-site - Sofia
• About SumUp:
• Be empowered to do more that matters.
• At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive.
• Today, over 4 million businesses in 38 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.
• Please note: we are not able to offer visa sponsorship for this role.
• 💡 Looking to bring this role to life visually? Check out our Global Employer Brand video library to find asset

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