Regional Property Manager - Market Rate
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Come join NRP's A+ team! We've been recognized as a "Top Workplace" because we promote a culture where our team can build long-term careers and connections. As we grow as a company, our goal is that you will grow in your career. NRP has been recognized with several industry awards including Top Workplaces; Best and Brightest Companies to Work For; and National Apartment Association's Best Places to Work. We value our employees by offering a competitive benefit package including: Commission and bonus opportunities Paid vacation and sick leave 11 Paid holidays Paid maternity & parental bonding leave Short & long term disability Medical/Dental/Vision/Life Insurance 401(k) Match Training, certification, & growth opportunities Employee referral & recognition programs Since its founding in 1994, NRP has been dedicated to building quality homes for our residents, regardless of income. The NRP Group is a full-service multifamily developer, general contractor, and property manager with assets and operations reaching an expanding range of markets nationwide. For additional information, please visit www.NRPGroup.com . Come join the NRP Group as a Regional Property Manager over our Market Rate San Antonio, TX portfolio!! Essential Functions Statement(s): - Effectively manage all communities to achieve financial and operational targets - Provide feedback on capital needs and other asset plan items; complete asset plan items as required - Monitor employee performance; take action as necessary to improve portfolio or asset performance - Complete annual performance reviews and regularly communicate employee performance expectations and achievement - Seek to build employees teams and provide motivation and direction as required - Manage all community wage, salary, bonus, incentive and commission issues - Ensure all NRP community procedures are being accomplished; monitor community performance at both the micro level (following procedures, practices) and macro level (occupancy, income, collections) - Ensure integrity of application and file approval process at communities - Monitor community financials; review variance reports; review financials with Community Managers regularly - Work with Community Managers to prepare annual budgets and property plans - Approve community vendors - Approve community purchase orders and expenditures - Perform regular community inspections (physical, operational, file review) - Manage portfolio rents; propose adjustments as necessary - Manage portfolio resident selection criteria; monitor and make adjustments as necessary - Monitor portfolio collections and collection procedures; ensure all collections activities are accomplished - Manage portfolio vendors such as collections agencies, legal representation, etc.; monitor performance and make changes as appropriate - Recruit, interview and hire community managers and maintenance managers; approve all community new hires; ensure new hire paperwork is processed and delivered to Human Resources - Support Community Managers as necessary on resident issues, supportive services issues, vendor issues, compliance approvals and other operational duties - Regularly meet with community staff and ensure that weekly community meetings are held - Coordinate portfolio training, Marketing, Compliance, Accounting, IT and HR activities - Ensure Regional Maintenance program is executed throughout portfolio; work with Maintenance Director and Regional VP to improve Maintenance program and execution - Prepare and deliver Regional Portfolio reports as required - Initiate new programs, procedures or practices in portfolio as directed - Represent portfolio in Apartment Association, to local PHA's, state agencies, etc. as required - Coordinate pre-lease set up of new communities; hire and train staff - Coordinate, manage and monitor community audits by Syndicators, state agencies, etc. - Participate in senior level management meetings as required; participate in regional team meetings as required - Act as portfolio representative to coordinate activities and resolve issues with portfolio Construction and Development representatives Key Deliverables/Objectives - Achieve best possible financial success from the portfolio within the guidelines set by Regional Vice President, Vice President and Partners - Seek to maximize income and minimize expenses; ensure Community Managers are actively operating communities at or above budgeted income and at or below budgeted expenses - Maintain aggressive staffing levels while achieving the financial goals for each community - Deliver accurate and timely regional reports - Ensure every new employee completes the NET within 30 days of employment - Ensure all re-certifications are current - Achieve 96% occupancy and 96% portfolio rent collections with minimal approved write-offs - Maximize credit delivery on new project lease ups; complete all lease-ups in 12 months or less - Qualify all units prior to the qualification d
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