Sr. Manager, Programmatic Operations

Responsibilities

• Collaborating with cross-functional teams to manage daily operations, troubleshoot issues on advertising platforms, and test product enhancements
• Leading a team of ad platform specialists, ensuring effective management across various delivery systems and proactive communication with external partners
• Analyzing operational metrics for reporting to leadership, identifying areas of opportunity, and optimizing team workload
• Maintaining accuracy in advertising execution and enforcing workflow processes for smooth operations
• Continuous education on programmatic standards and practices within the greater industry
• Mastering end-to-end programmatic processes to support evolving client needs and industry standards
• Recruiting and training new analysts to support the growth and scalability of operations
• Educating stakeholders on advertising platform management and execution expectations
• Creating process enhancements to boost operational efficiency and effectiveness
• Consistent exercise of independent judgment and discretion in matters of significance.
• Adhering to service level agreements and contributing to the development of operational strategies
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.
• Employees at all levels are expected to:
• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.
• Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Requirements

• Curious Mindset, Decision Making, Logical Analysis, Process Management, Programmatic Advertising, Programmatic Strategy, Team Management

Benefits

Additional Information

Comcast Advertising is driving the TV advertising industry forward, from delivering ads to linear and digital audiences to pioneering the tech that makes it possible. We help brands connect with their audiences on every screen using advanced data, technology, and premium video content. Our media sales division helps local, regional, and national brands reach potential customers through multiscreen TV advertising. Our ad tech division FreeWheel provides comprehensive adtech that makes it easier to buy and sell premium video advertising across all screens, data types, and sales channels. Job Summary The Senior Manager, Programmatic Operations is responsible for leading the programmatic operations ecosystem across Comcast Advertising. This role defines strategy, governance, and operating standards to ensure scalable, efficient, and high-quality programmatic execution. The Senior Manager partners cross-functionally to optimize performance, drive automation, bring new opportunities to market, and evolve operating models. This role requires strong cross functional collaboration, clear communication, and the ability to structure, deploy, and measure improvements in fast changing environments. Job Description

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