Coordinator, Market Supply Services

Responsibilities

• Export Operations & Coordination
• Manage end‑to‑end export shipment processes for finished goods and bulk spirits, including booking, documentation, scheduling, and track‑and‑trace.
• Coordinate with production, warehousing, quality, customer service, and freight partners to ensure on-time shipping readiness.
• Arrange transportation via ocean, air, truck, or multimodal freight, ensuring cost‑effective and timely delivery.
• Documentation & Compliance
• Ensure export documentation is provided for each order to customers, such as:
• Commercial Invoices
• Packing Lists
• Bills of Lading
• Certificates of Origin
• Ensure compliance with:
• TTB (Alcohol & Tobacco Tax and Trade Bureau)
• U.S. Customs & Border Protection (CBP)
• International trade regulations (Incoterms, HTS codes)
• Country‑specific import requirements
• Customer & Partner Communication
• Serve as primary point-of-contact for customers, freight forwarders, 3PLs, and brokers regarding export shipments
• Provide timely updates on freight status and resolve issues proactively
• Support international customers with documentation and shipping inquiries
• Logistics Optimization
• Assist in developing standard operating procedures (SOPs) for export workflows
• Identify opportunities to streamline documentation and automate workflows
• Data Management & Reporting
• Maintain shipment and export records in ERP or TMS systems
• Track key KPIs such as on-time shipment performance and Case Fill Rate
• Provide monthly/quarterly reporting to supply chain leadership
• Qualifications & Experience:
• Required
• Bachelor's degree in Supply Chain, Business, International Trade, or related field preferred
• 2-5 years of experience in export logistics, preferably in beverage alcohol, CPG, or manufacturing
• Strong understanding of: Export documentation
• Incoterms
• HTS classification
• TTB regulations for beverage alcohol
• Experience working with freight forwarders and customs brokers
• Proficiency in ERP and logistics systems; Excel strong skills required
• Key Competencies:
• Excellent communication and customer facing skills
• High attention to detail and strong documentation accuracy
• Ability to manage multiple shipments and deadlines simultaneously.
• Strong problem-solving skills; proactive and organized
• Knowledge of bulk alcohol movement regulations (e.g., DSP transfers) highly preferred
• Financial Responsibility:
• May track or report data and handle administrative tasks
• Our work philosophy celebrates the magic of human connection with the flexibility needed to provide one's most meaningful contribution. We offer a flexible work policy, with most of our positions offering a a hybr

Benefits

Additional Information

Where Conviviality is at work. Pernod Ricard is a global premium spirits and wine company. We're the team behind leading brands such as ABSOLUT® Vodka, Jameson® Irish Whiskey, Malibu®, Kahlúa® Liqueur, The Glenlivet® Gin, and Skrewball™ whiskey, as well as many more superior wines and exquisite champagnes! Working at Pernod Ricard is all about igniting conviviality in all that we do. Derived from the French word, convivialité...it means human connection, authenticity, friendly, and jovial. Conviviality is energy and spirit with a splash of je ne sais quoi and is a core philosophy around how we live and work at Pernod Ricard. Guided by our 4 core values: (1) grounded in the real; (2) fiercely authentic; (3) passion for challenge; and (4) connected beyond borders; we are team players, dream makers, trailblazers, movers and (cocktail) shakers. We have a passion for living life to the fullest, making new friends every day, and realizing our potential as people and as a business! The salary range for this role, based in New York, is $53,040.00 to $66,300.00. The range may vary if the role outside of this location. Base salaries are determined during our interview process, by assessing a candidate's experience, skills against internal peers and against the scope and responsibilities of the position. Position Summary: The Coordinator, Market Supply Services is responsible for managing all logistics, documentation, and compliance activities related to the international shipment of finished goods and bulk spirits. This role ensures on time, accurate, and compliant exports through close coordination with internal teams, freight forwarders, carriers, customs brokers, and international customers. The Market Supply Services Coordinator supports the company's global supply chain strategy by delivering world-class service and flawless execution in all export-related processes.

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