Senior Specialist Product Experience Designer

Responsibilities

• Experience Design: Contribute to the creation of intuitive, world-class product experiences by shaping wireframes, flows, and interactive prototypes that bring ideas to life.
• Experience Research: Support the design validation process through usability testing, surveys, and feedback analysis, applying human-centered methodologies to uncover insights and guide improvements.
• Design System Practice: Apply Mastercard's design system while contributing to the evolution of scalable component libraries, ensuring consistency across products and adaptability to diverse markets.
• Collaboration & Critique: Take an active role in design critiques, workshops, and reviews, bringing curiosity, fresh thinking, and constructive perspectives that strengthen team output.
• Stakeholder Engagement: Partner with cross-functional teams and stakeholders, helping align on design needs and decisions while ensuring timely progress.
• Iteration & Delivery: Support the continuous refinement of designs, balancing creativity and precision to meet project goals in a dynamic environment.
• Growth Mindset: Embrace mentorship and learning opportunities, developing your design craft and research skills while gaining exposure to high-visibility initiatives across Mastercard.
• All About You
• You have a solid foundation in human-centered design principles, with curiosity to deepen your expertise through practice.
• You are confident in Figma, using it to create wireframes, prototypes, and high-quality designs that clearly communicate ideas.
• You have experience working with design systems, applying components and standards to ensure consistency across deliverables.
• You are familiar with usability testing and research methodologies, and eager to apply insights to improve the user experience.
• You are proactive and self-motivated, taking initiative to move work forward and contribute beyond assigned tasks.
• You thrive in collaborative environments, welcoming feedback and building strong relationships across disciplines.
• You bring creativity, sharp thinking, and problem-solving skills, with a genuine interest in learning and growing as a product designer.
• Knowledge of accessibility and industry best practices is a plus.
• We value growth and understand that no candidate is perfect. If you possess the core skills and a strong desire to excel in this role, we encourage you to apply!
• Mastercard' purpose

Additional Information

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist Product Experience Designer Role Overview The Global Consumer Products & Processing team within Mastercard is seeking Senior Specialist Product Experience Designers to join our growing design practice. This team plays a pivotal role in defining the next generation of consumer products - from everyday payment experiences to innovative digital solutions - helping shape Mastercard's future growth and impact. As part of this mission, you will contribute to designing intuitive, human-centered product experiences that deliver value for both customers and end users. Working closely with senior designers, product managers, and cross-functional partners, you will gain hands-on exposure to the full design lifecycle: from research and ideation to prototyping and validation. This role offers a unique opportunity to grow your design craft while making a meaningful contribution to high-visibility initiatives across Mastercard's global portfolio.

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