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Solutions Consultant

External
Trulioo logoTrulioo · Vancouver, Canada
CA$75K–CA$95K/yrFull-timeRemote3w ago
DocumentationPostman
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Responsibilities

  • Partner with Account Executives to lead discovery conversations, identifying customer business goals, technical requirements, and constraints
  • Own solution design, translating discovery insights into standardized recommendations and verification strategies
  • Lead product demonstrations aligned to customer use cases, improve our master templates over time with learnings
  • Own the setup and execution of proof of concepts and evaluations for mid-market opportunities
  • Partner with Account Executives to address technical questions and progress opportunities through the sales cycle
  • Collaborate with Customer Success, Service Delivery, Product, and Engineering to ensure solutions are feasible and aligned
  • Build and maintain working knowledge of Trulioo's Identity Platform, APIs, and key differentiators
  • Contribute to internal knowledge sharing and approach best practices through documentation, demo assets, and FAQs
  • Deliver a consistent, high-quality customer experience throughout the presales process
  • What You Bring:
  • 2-5 years of experience in presales, technical support, consulting, or a similar customer-facing role
  • Ability to participate in structured discovery and independently translate requirements into solutions
  • Strong communication skills with the ability to explain technical concepts to non-technical audiences
  • Demonstrated ability to learn new technologies quickly
  • Analytical thinking and problem-solving capability
  • Own and drive trade-off conversations using defined operating parameters
  • Technical Familiarity:
  • Understanding of APIs and integrations, including RESTful APIs and JSON
  • Exposure to tools like Postman or similar API clients is an asset
  • Familiarity with LLM/AI prompting t

Benefits

Wellness: We care about your well-being. Team members have access to wellness workshops and events, as well as a complimentary Headspace subscription to help you stay focused, grounded, and energized.Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization.Position Summary:This will be a full-time, permanent position working out of the Vancouver office on a hybrid model (3-days per week in the office).Health insuranceDental insuranceVision insuranceFlexible scheduleParental leave

Additional Information

Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate and comply online. Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries. But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online - and we're proud to be recognized as a BC Top Employer for the second consecutive year , reflecting our commitment to an inclusive, collaborative, and people-first workplace. Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication. Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite.

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