Customer Service Officers
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About the role
Job Responsibilities - Inbound call handling for Accounts servicing, campaigns, products enquiries and helpdesk enquiries; - Fulfillment follow through on case handling and with customers. - Ensure group compliance & control standards are observed and met in the execution of customers' enquiries, transaction requests and maintaining confidentiality of Bank and customers' information Job Requirements - Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage. - Good analytical skills; passion for working and is good in working with numbers. - Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment. - Passion for working, responsible and with good working attitude. - Proficient in PC skills including MS Office applications.
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Company Intel
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