Senior Product Manager - Mesh

About the role

ZoomInfo built an enterprise AI platform that 2,700+ employees use every day - not because they were told to, but because it produces work they can't get anywhere else. Mesh is our internal-turned-commercial AI platform: conversational AI, an agent builder with 6,600+ agents deployed, 550+ no-code microapps, and integrations across 35+ enterprise tools. This role owns the core product experience - the chat interface, the agent platform, the microapps SDK, the tooling layer, and the dashboards that make the platform usable, powerful, and indispensable. You're not building AI features on top of an existing product. You're building the product that IS the AI platform. Every department at ZoomInfo uses what you build. Sales uses it to prep for demos and generate follow-up emails. Customer Success uses it for account plans and renewal analysis. Engineering uses it for code review and incident investigation. RevOps uses it to automate workflows that used to require entire teams. When 10 departments across a 3,200-person company depend on your product daily, the decisions you make - what to build, what to improve, what to say no to - have immediate, visible impact.

Requirements

• 6 years of product management or adjacent strategy experience, with at least 2 year working on AI/ML products, and 1 year working on internal platform products
• Experience owning a product portfolio with real daily users - you've shipped improvements to people who depend on your product and tell you when it breaks and you are used to working with teams of engineers.
• Familiarity with AI/LLM products - you understand the basics of how conversational AI, agents, and tool-calling work, even if you're not writing the models yourself
• Comfort with data - you can SQL, read a dashboard, run a user experience test, and use metrics to make prioritization decisions rather than relying on intuition alone
• Track record of working cross-functionally - you've navigated competing stakeholder needs and made prioritization calls that not everyone agreed with
• Experience with enterprise software or internal tools
• User-Obsessed, Not Feature-Obsessed. You start with the problem, not the solution. When a user says "I need a button that does X," you ask why three times before opening a spec. You've learn

Additional Information

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen - fast.

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