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Senior Communications and Engagement Lead

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Full-timeRemoteToday
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About the role

Looking for exceptional writer-storyteller who can turn member experiences and operational insights into compelling communications, practical resources, and meaningful engagement across PLEJ's national network. About PLEJ The Partnership for Large Election Jurisdictions (PLEJ) is a national, nonpartisan community of support, best practices, and peer engagement among election offices serving the largest and most diverse populations in the U.S. PLEJ empowers election leaders to address operational challenges, communicate with clarity and transparency, and drive innovation. Through collaborative problem-solving and practical innovation, PLEJ helps build more resilient, efficient, and voter-focused election systems that improve the experience and confidence of millions of Americans. PLEJ is entering a critical phase of growth and impact-expanding its capacity, strengthening its institutional role, and positioning large jurisdictions as national leaders in election administration. Position Summary The Senior Communications & Engagement Lead (SCEL) serves as PLEJ's primary lead for member communications, organizational storytelling, stakeholder engagement, and knowledge sharing. Reporting to the Senior Director of Communications and Digital Engagement, this role is responsible for helping PLEJ connect, inform, and engage a growing national network of election leaders while memorializing and communicating the impact of PLEJ's work. This is a writing-intensive role. As such, it requires an exceptional writer, editor, and storyteller who enjoys transforming complex information, conversations, operational insights, and member experiences into compelling communications products for members, partners, funders, and other stakeholders. The SCEL develops recurring communications products, facilitates peer exchange, manages member-facing content and resources, supports organizational storytelling efforts, and helps ensure that member insights and experiences inform PLEJ's broader work. This individual will play a central role in helping members learn from one another, strengthening engagement across the network, and communicating PLEJ's impact in election administration. Experience with election administration is valued but not required. Candidates with backgrounds in communications, associations, nonprofits, philanthropy, public affairs, government, civic engagement, membership organizations, or other mission-driven fields are encouraged to apply. Core Responsibilities The SCEL sits at the intersection of member engagement, organizational storytelling, and practical knowledge sharing-turning member experiences into practical resources, compelling stories, and stronger network connections: Member Communications & Engagement Serve as a primary communications contact for PLEJ members and stakeholder groups. Create and maintain member communications through regular member newsletters, updates, and briefings. Build trusted relationships with election officials, information officers, member staff, and key stakeholders. Identify member needs, emerging challenges, opportunities, and areas where peer learning may be valuable. Maintain confidentiality and trust while surfacing field-level insights that can strengthen PLEJ's work. Help ensure member perspectives inform organizational priorities and communications efforts and products. Support member-facing convenings, webinars, trainings, information sessions, and engagement initiatives. Writing and Storytelling & Content Development Develop compelling written content that supports member engagement and organizational goals. Draft newsletters, stakeholder updates, funder communications, annual reports, impact reports, case studies, issue briefs, talking points, and other organizational communications (comms) products. Translate complex operational, technical, and policy into clear, practical, and actionable comms products. Monitor member needs, field trends, public communications challenges, and emerging operational issues. Capture member stories, case studies, and examples that uplift members as election administration leaders. Articulate PLEJ's impact, value, and effects to election administration as a practical, nonpartisan field anchor. Resource Development & Knowledge Management Curate best practices, lessons learned, and operational insights to develop compelling comms products. Craft public- and member-facing resources (i.e. toolkits, templates, FAQs, guides, and educational materials). Ensure comms resources are timely and responsive to member needs, promoting resilience and public trust. Manage content strategy and information architecture for PLEJ's member portal and distribution outlets. Support development of rapid-response resources during high-profile, sensitive, or time-sensitive moments. Help ensure that PLEJ's resources uplift practical best practices that reflect the realities of large offices. Organizational Storytelling & Impact Communications Collaborate with le


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