Health Service Administrator

Responsibilities

• Oversee day-to-day administrative operations of facility health services to support on-site medical, dental, mental health, pharmacy, intake screening, chronic care, sick call, emergency response, and continuity-of-care functions.
• Ensure health services delivery remains compliant with National Detention Standards (NDS) or other required accreditation standards, Health Insurance Portability and Accountability Act privacy requirements, records requirements, and applicable federal, state, and local laws and regulations.
• Coordinate with the Clinical Director, nursing leadership and facility leadership to establish and maintain processes, procedures, and monitoring mechanisms that support safe, timely, and consistent access to health care services.
• Maintain approved health services staffing levels and support credentialing controls to ensure all health care providers are properly licensed, certified, verified, and authorized to provide care in the state and locality of practice.
• Ensure requests for health care are solicited and triaged daily and tracked through a written accountability system and the health record in accordance with current standards.
• Administer health records processes, including release of copies of health records directly to the patient or authorized designee at no cost and within a reasonable timeframe upon receipt of proper written authorization, and ensure transfer summaries accompany patients as required.
• Support and oversee compliant use of the electronic health record system, including remote login support, required data access points of contact, and adherence to applicable interoperability and technology standards.
• Ensure emergency, infectious disease, and significant condition notifications are escalated in accordance with contract requirements.
• Support training compliance for health and facility personnel, including Basic Life Support, cardiopulmonary resuscitation, emergency response, first aid, mental health emergency recognition, and other required medical emergency and life-safety training elements.
• Ensure confidentiality of patient information, restrict access to authorized personnel only, and support timely incident reporting for unauthorized access or security events affecting health information or operations.
• Maintain collaborative working relationships with Field Medical Coordinator, Contracting Officer's Representative, facility leadership, clinical staff, and external providers to support patient care delivery, continuity of care, and contract performance.
• Completes required organizational compliance education, including assigned requirements that are client-specified, for Joint Commission Healthcare Staffing Services certificat

Benefits

Additional Information

This position is contingent on contract award. The Health Service Administrator is the on-site health services leader responsible for the administrative oversight, coordination, and compliance of the health care facility. The role serves as a key health authority function under the contract and supports delivery of medical, dental, and mental health services in accordance with detention standards, requirements, applicable accreditation standards, federal privacy and records requirements, and all applicable laws and regulations. The position is responsible for health services administration, staff and credentialing oversight, employee health-file governance, quality improvement, patient reporting, medical records administration, and coordination of off-site care, while working closely with clinical leadership and stakeholders to ensure safe, timely, accountable, and contract-compliant care delivery.

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