Benefit Services Senior Leader - Group Fulfillment
External
Gusto · US$119K–$155K/yrFull-timeOn-siteToday
Capacity Planning
Prepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
About the role
Lead managers and ~40 specialists in Group Fulfillment to deliver timely, accurate benefits for customers. Set operational objectives, capacity planning, SLAs, policies, and cross-functional alignment. Build and execute an AI-driven automation roadmap, coach AI fluency, run performance calibration and development, and drive organizational change to improve accuracy, timeliness, and team capability.
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at Gusto? Share your experience