Sr. Medical Admin Secretary, Regional Float Pool, 32 Hours, Days

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Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Hiring Range: $16.60 - $31.37 Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations . Schedule Details: Friday, Monday, Thursday, Tuesday Scheduled Hours: Monday, Tuesday, Thursday and Friday 8:30 am - 5:00 pm. Exact times may vary based on operational need. Shift: 1 - Day Shift, 8 Hours (United States of America) Hours: 32 Cost Center: 34000 - 2901 CMG Administration This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Performs secretarial and administrative support services for assigned physicians/faculty/ medical service line chiefs where the work requires a thorough knowledge of medical office procedures and UMMHC business and academic administrative practices. Duties involve interfaces with faculty; medical staff, patients, and various UMMHC administrative management and staff, which require considerable tact and diplomacy. May coordinate associated medical office activities and assigned staff. This position will have responsibility to work at numerous Community Medical Group locations within a region filling in as needed. I. Major Responsibilities: 1. May perform duties to coordinate medical office activities and staff as assigned, to include training, and scheduling the work of assigned employees, recommending processing improvements and implementing new procedures, and monitoring employee performance. 2. Transcribes medical reports for physicians from dictation. Produces correspondence, reports, memos, etc. from dictation drafts, models, etc. Proof reads/edits manuscripts, grant applications, academic and professional papers, and other material for appropriate grammar, spelling, format and style. 3. May attend meetings in capacity of recording secretary. Distributes meeting agenda and minutes. 4. May serve as coordinator of divisional residency, fellowship, clerkship, and/or graduate or undergraduate education programs. 5. Composes, or selects standard form letters for physicians' response to routine inquiries and procedures, such as back-to-work authorizations. II. Position Qualifications: License/Certification/Education: Required: 1. Requires a High School diploma, 2. Requires MA driver's license and reliable transportation to travel to Community Medical Group sites within a specific region. Preferred: Experience/Skills: Required: 1. 6-12 months additional specialized medical secretarial/medical office training and 2-3 years of medical secretarial/administrative support experience. 2. Software used: Word processing, spreadsheet, presentation graphics, database, Medi-Tech, IDX, Lynx, etc. 3. Must be willing to travel outside assigned region occasionally when required to do so. Preferred: Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. III. Physical Demands and Environmental Conditions: Work is considered sedentary. Position requires work indoors in a normal office environment. Looking for a challenge? We have an exciting opportunity working as a Regional Float, Medical Secretary. Office locations include: Marlborough, Westborough, Worcester and Bolton. This is a great learning experience. This 32 hour, fully benefited regional float position offers a generous differential plus base pay. Major Responsibilities 1. Patient Scheduling, Registration, and Coordination - Schedules and coordinates inpatient and outpatient visits, procedures, and diagnostic testing, collaborating with patients, caregivers, and ancillary services to ensure accuracy and timeliness. - Registers patients, verifies insurance coverage and eligibility, and secures required referrals or authorizations. - Assists with new patient intake, including collecting demographic and insurance information. - Identifies urgent patient-care needs and escalates to providers or clinical staff as appropriate. 2. Communication and Customer Service - Answers and screens phone calls, responds to routine inquiries, and routes messages t

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