Chief Operating Officer - CIB, Africa Regions

About the role

Empowering Africa's tomorrow, together...one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary This executive leadership role serves as a regional portfolio integrator, performance insight partner, and execution enablement lead to the Managing Executive: CIB Africa Regions. The role is accountable for collating, synthesising, and reporting the CIB Africa Regions portfolio across client coverage, markets, transactional banking, and investment banking, enabling informed decision making, prioritisation, and performance oversight. Operating within CIB's pan African model, the role ensures consistency of insight, governance, and execution cadence across African markets while working collaboratively with country and front office leadership teams. Job Description - Acts as the regional portfolio coordination and performance insight hub, rather than direct front‑office owner - Collates and synthesises country and business performance into a single Africa Regions view - Enables transparent, comparable reporting and insight across diverse markets - Partners with, but does not replace, country and front‑office COO structures - Operates at the intersection of strategy, performance management, governance, and executive decision support Key Focus Areas This role provides a holistic, consolidated view of the Africa Regions CIB portfolio across businesses and countries, enabling data-led executive decision-making through high-quality reporting, performance insights and clear narratives, while supporting strategy execution through structured governance, tracking and escalation, driving consistency in performance management across markets, enabling cross-regional collaboration and alignment, and coordinating transformation initiatives with disciplined tracking and benefits realisation. Core Accountabilities 1. Regional Portfolio Collation & Reporting Collate Africa Regions CIB performance across Coverage, Markets, Transactional Banking, and Investment Banking Develop integrated portfolio dashboards, management reports, and executive insights Ensure data integrity, comparability, and consistency across country submissions Translate complex performance data into clear executive narratives and recommendations Provide forward‑looking insights on risks, opportunities, and performance trends 2. Strategy Execution Oversight & Enablement Translate regional strategy into measurable execution themes and tracking frameworks Monitor progress against strategic priorities across countries and businesses Highlight delivery risks, dependencies, and execution gaps for executive intervention Enable alignment between strategic objectives, financial plans, and execution outcomes Support prioritisation decisions through scenario and impact analysis 3. COO / Chief of Staff Community Coordination Coordinate the Africa Regions COO / Chief of Staff community to ensure information flow and alignment Facilitate sharing of best practice, insights, and lessons across markets Enable consistent execution and reporting rhythms without direct line authority Act as the regional escalation and coordination point for cross‑market dependencies Strengthen collaboration between regional, country, and front‑office structures 5. Performance, Financial & Portfolio Insight Own regional performance management frameworks and reporting standards Consolidate financial, balance sheet, and productivity insights for executive review Track delivery against budgets, targets, and strategic commitments Provide insight‑led recommendations to the Managing Executive and leadership forums Enable disciplined performance conversations across diverse markets 6. Governance, Risk & Regulatory Oversight (Coordination Role) - Coordinate regional governance, risk, and regulatory reporting across jurisdictions - Provide consolidated visibility of key operational, conduct, and regulatory risks - Track audit findings, remediation actions, and regulatory commitments at a portfolio level - Support consistent governance standards without duplicating country accountability - Enable proactive escalation of emerging risk themes 7. Executive Enablement & Stakeholder Management - Act as a trusted thought partner to the Managing Executive: CIB Africa Regions - Orchestrate executive forums, reporting packs, and leadership agendas - Enable clear, consistent communication across markets and businesses - Support alignment between regional leadership, country executives, and Group stakeholders - Influence outcomes through insight, coordination, and credibility rather than authority QUALIFICATIONS AND EXPERIENCE Education/ Qualification: Post Graduate Degree: Honours Degree, Post Graduate Diploma and Professional Qualifications . A Legal Qu

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