Sr. Business Solutions Manager

Responsibilities

• Develop best practices that can be scaled across the business to enhance efficiency, drive an insights-led culture and strengthen collaboration as one team.
• Enable internal teams by strengthening their capabilities through the deployment of best practice solutions.
• Support regional/ market commercial teams in the design and implementation of market level strategies - leading the market sizing, opportunity identification/ validation and business case development phases.
• Align with Product, Data and Tech teams to develop best practice solutions (product/ service) that are right-sized for region/ market.
• Participate in new business opportunities, collaborating with the BD team to support pursuit response for non-standard sales opportunities.
• Support account management upscaling Collinson relationship through strategic interventions like workshops, CVP modeling, quarterly business reviews (QBRs) etc. that create a differentiator for Collinson in-market
• Develop internal and external thought leadership around loyalty best practices, and future trends
• Knowledge, skills and experience required
• 10+ years of experience working in financial services product teams, CRM and digital marketing agencies or brand loyalty.
• Understanding how card CVPs are built and experience managing credit card P&L is a plus.
• Experience in creating and implementing customer engagement and loyalty strategies.
• Demonstrated success in working with data to generate insights and application of insights to opportunities.
• Proven ability to identify key business problems (client/ internal); logically define information needs and lead strategic thinking to create actionable recommendations and solutions.
• Expertise in data collection and analysis to identify patterns and insights to support strategic planning.
• Able to effectively manage a number of projects across multiple offerings.
• Commercial experience in budgeting, cost forecasting, value reporting, pricing.
• Demonstrate advanced verbal and written communication skills.
• Bilingual English & Spanish Preferred.
• About us: Our story
• The group provides unrivalled insight and expertise around affluent consumers and frequent travellers, creating and delivering products and services now accessible to over 400m end consumers.
• We have more than 25 years' experience, with 28 global locations, servicing over 800 clients in 170 countries, employing 1,800 people.
• Key clients include: Visa, Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.
• Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.
• Never short of ambition, the success of our business is delivered through the diverse and talented team of over 1,800 colleagues globally.
• Equal Opportunities: Our commitment to incl

Benefits

Additional Information

Recruiter for the role: Paul Williams Purpose of the job The Business Solutions Manager/ Sr. Manager is a thought leader that drives strategic input to client opportunities both during pre-sales as well as delivery of engagements. You will partner with client, country leadership and internal cross-functional teams of subject matter experts to understand, define and build effective solutions that generate measurable business impact for client as well as Collinson. We're looking for an enthusiastic problem solver with a commercial mindset, that thrives on being engaged at all levels of the assigned project. As a key point of contact for both the Client and internal teams, you will be a pivotal role in the success of every engagement.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at collinsongroup? Share your experience