Member of Technical Staff, IT (Senior/Lead)

Responsibilities

• Own identity, access, and employee lifecycle systems
• Design and implement a centralized identity layer and access model across all systems (Okta or equivalent)
• Build onboarding and offboarding that is fast, automated, and reliable
• Ensure provisioning, deprovisioning, and access controls remain clean and auditable as the company scales
• Build and standardize endpoint management
• Own a Mac-first environment end-to-end
• Scale MDM (Jamf, Kandji)
• Enforce security baselines, patching, and device compliance
• Build and run IT
• Own day-to-day IT operations across identity, devices, SaaS, networking, and office infrastructure
• Troubleshoot and resolve issues directly-from employee problems to system and on-site failures
• Identify patterns and build systems to eliminate recurring issues as the company scales
• Own corporate security fundamentals
• Implement and maintain endpoint security and access controls
• Partner with a GRC hire on SOC 2 Type II and ISO 27001
• Ensure audit readiness through real systems
• Own SaaS and vendor ecosystem
• Rationalize and manage the company's SaaS stack
• Own provisioning, licensing, and lifecycle management
• Partner with finance and leadership on procurement decisions
• What "Great" Looks Like
• New hires are fully provisioned in minutes
• Access is clean, minimal, and auditable across all systems
• MDM coverage is near 100% with strong security posture
• Office IT is invisible because it works flawlessly
• SOC 2 / ISO readiness is supported by real infrastructure

Requirements

• End-to-end IT ownership. You've owned identity, devices, SaaS administration, endpoint security, networking, and internal systems.
• Hands-on systems experience. You've implemented tools like Okta, Jamf/Kandji, SentinelOne/CrowdStrike, VPN/ZTNA/Tailscale, and SaaS provisioning workflows.
• A builder mindset. You turn messy, ad hoc processes into scalable systems instead of just fixing one-off issues.
• AI-first instincts. You're excited to work at an AI-first company and use AI to move faster, automate work, and improve internal systems.
• High ownership and urgency. You don't wait for perfect requirements or handoffs; you figure out what matters and drive it to completion.
• Strong internal customer orientation. You support employees directly while building systems that make support less manual over time.
• Practical security judgment. You can balance access controls, endpoint posture, audit readiness, and business speed.
• Clear communication. You can explain tradeoffs, document decisions, and partner with Finance, Security, and GRC.
• Scaling experience. Ideally, you've supported a Mac-first, in-person company in the ~100-500 employee range.
• Benefits at Basis
• We offer a competitive and thoughtful benefits package designed to support your physical, mental, and financial well-being:
• Health & Wellness: Premium Medical, Dental, and Vision coverage; Life Insurance; and 6 coaching & 6 therapy sessions through Spring Health.
• Time off: Unlimited PTO + 12 paid company holidays.
• In-Office Perks: Daily meal stipends, a fully stocked kitchen, and $300 toward your custom desk setup.
• Financial Benefits: Pre-tax commuter benefits and 401(k) retirement plan
• Team Culture: Monthly office activities and frequent optional team happy hours.
• Parental Leave

Benefits

Additional Information

About Basis Basis builds real agents that do real work in the real economy. Our agents operate for hours at a time, performing end-to-end work for some of the largest accounting firms in the world. We recently raised $100M at >$1B valuation and are racing to deploy the most advanced applied ML at production scale. Our investors include: Khosla Ventures (Keith Rabois & Vinod Khosla), Accel (Miles Clements), Google Ventures, Nat Friedman & Daniel Gross, Adam D'Angelo, Jeff Dean, Jack Altman, Noam Brown, Kyle Vogt, Amjad Masad, Clem Delangue and many other operators/technical leaders. "Basis is on the frontier of building production-grade, long-horizon agents. They've pushed the limits of what we thought our models could do on real-world, economically valuable, complex accounting tasks. They've been a great collaborator in helping us shape what the future of agents looks like." - Prashant Mital, Applied AI Lead, OpenAI Your job is to build the IT systems that let Basis scale quickly, securely, and without operational drag. You'll start as the hands-on owner of IT and may build the function as the company scales. We're an AI-first company. We want someone who uses AI to automate repetitive IT work-provisioning, access reviews, device management, support workflows, documentation, and reporting-instead of building manual processes that break as we grow.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at basis-ai? Share your experience