UX Researcher
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About the role
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/ We are looking for a results-driven Mid-Senior UX Researcher who will play a crucial role in shaping our product and enhancing the user experience by conducting research, analyzing user behavior, and designing intuitive wireframes for both desktop and mobile.
Responsibilities
- Conduct competitor and market research to understand user behaviors, flows, pain points, and needs.
- Analyze existing user interfaces and the design of our current solutions.
- Utilize tools like Visily or Figma to create wireframes, prototypes, and mockups.
- Develop user personas, customer journey maps, and usability studies to support data-informed decisions.
- Collaborate closely with product managers, developers, and designers to ensure seamless user experiences.
- Test and validate design concepts through A/B testing, surveys, interviews, and analytics.
- Document research findings and present insights to stakeholders.
- Stay up to date with industry trends and UX best practices to continually refine our approach.
Requirements
- 2+ years of experience in UX research and UI/UX design.
- Proficiency in Visily (preferred), Figma, and similar design tools.
- Strong knowledge of user-centered design (UCD), usability principles, and accessibility standards.
- Experience with AI-driven UX research tools and methodologies.
- Experience conducting user interviews, surveys, usability testing, and data analysis.
- Ability to translate research insights into actionable recommendations.
- Basic understanding of front-end development (HTML, CSS, JavaScript) is a plus.
- Familiarity with A/B testing, heatmaps, and analytics tools (e.g., Google Analytics, Hotjar).
- Strong analytical mindset and the ability to make data-driven UX decisions.
- Excellent communication and collaboration skills.
- Portfolio or case studies showcasing past research and wireframe designs.
- Experience working in fast-paced startup environments.
- Location
- Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
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