IT Procurement Specialist

Responsibilities

• Procurement and Order Processing: Assist in the end-to-end procurement process, including creating purchase orders, managing requisitions, and tracking orders for IT hardware (laptops, monitors, etc.) and software licenses.
• Service Ticket Management: Triage and process incoming IT service requests from ServiceNow, ensuring they are accurately categorized and routed for fulfillment.
• Vendor and Stakeholder Communication: Act as a point of contact for routine inquiries from internal stakeholders and external vendors regarding order status and product availability.
• Inventory and Asset Management: Help maintain accurate records of IT assets and inventory using spreadsheets (Excel) and other tracking tools.
• Documentation and Reporting: Assist in tracking contracts, renewals, and cost-saving initiatives. Help prepare reports on procurement activities and spending.
• Process Improvement: Identify opportunities to streamline manual tasks and contribute to the improvement of procurement workflows, particularly within ServiceNow.
• What you should bring
• 1-3 years of experience in a procurement, purchasing, or operations support role, preferably within an IT department.
• Experience with ticketing systems (ServiceNow is a significant plus). High proficiency in Microsoft Excel (or Smartsheet) for data tracking and management.
• Excellent organizational skills and a strong ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Strong attention to detail to ensure accuracy in order processing and record-keeping.
• Good communication and interpersonal skills, with the ability to work collaboratively with team members and other departments.
• A proactive mindset with a desire to learn, take on new challenges, and help build more efficient processes.
• Familiarity with IT hardware, software licensing models (e.g., Adobe, Microsoft), and technology vendors is highly desirable.
• Why Join Us?
• High Impact: Your work will directly address critical operational challenges and contribute to the stability and efficiency of our IT department.
• Growth Opportunity: This is a chance to grow your procurement career in a complex, multi-faceted organization and learn from experienced leaders.
• Build from the Ground Up: You'll play a key role in helping to mature and formalize IT processes in a company undergoing a significant transformation.

Benefits

Additional Information

Make an impact We are looking for a detail-oriented and proactive IT Procurement Specialist to join our IT team. This role is essential for supporting our day-to-day IT procurement functions and ensuring the timely acquisition of hardware, software, and services. You will work directly with the IT Procurement Lead to manage a high volume of requests, improve processes, and help alleviate a significant backlog. This is a critical support role that will help reduce operational risks, eliminate bottlenecks, and ensure our teams have the technology they need to succeed. The ideal candidate is a hands-on problem-solver who is comfortable with both administrative tasks and vendor communication.

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Company Intel

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