Event Sales Manager

About the role

The Event Sales Manager drives revenue growth by owning the full sales cycle across inbound leads and outbound business development. This role is focused on pipeline growth, account conversion, and delivering high-quality client experiences that keep guests coming back. As a leader of a high-energy, guest-facing venue, this role requires a flexible schedule including evenings, weekends, and holidays, with availability to work extended hours during peak periods, special events , and high-volume seasons.

Responsibilities

• Execute the Full Sales Cycle
• Manage a high-volume inbound pipeline while executing consistent outbound prospecting during daily Power Hours
• Own every stage of the sale - from first inquiry through tour, proposal, and close
• Deliver in-person selling experiences through venue tours and client touchpoints that convert opportunities
• Grow accounts by identifying upsell opportunities and maximizing the value of each client relationship
• Deliver a Best-in-Class Guest Experience
• Provide an exceptional client experience from the initial inquiry through post-event follow-up
• Partner with Operations and the Culinary Team to ensure flawless event execution
• Maintain detailed, accurate communication on Banquet Event Orders (BEOs) to prevent day-of issues
• Represent the Topgolf brand with professionalism and hospitality in every interaction
• Stay Sharp on Business Performance
• Review daily performance metrics, key numbers, and lead rotations to track progress and identify gaps
• Maintain pipeline accuracy and data integrity to support strong forecasting
• Identify opportunities for sales process improvement and share them with leadership
• Drive awareness of the Topgolf brand in the community through networking and professional engagement
• Operate as a Team Player
• Participate in daily huddles, weekly sales meetings, and 1:1s with sales leadership
• Stay aligned on priorities, targets, and execution standards across the venue
• Demonstrate Topgolf's Core Values in every interaction: Fun, One Team, Excellence, Courage, and Caring
• CORE COMP E TENCIES FOR SUCCESS
• Drives Results | Consistently achieving results, even under tough circumstances.
• Demonstrates a strong drive to achieve meaningful revenue results every day
• Drives every opportunity in the pipeline to successful completion and closure
• Shows determination in the face of objections, slow periods, and competitive pressure
• Sets high standards for personal performance and holds yourself accountable to them
• Customer Focus | Building strong customer relationships and delivering customer-centric solutions.
• Independently anticipates and meets client needs from inquiry through post-event follow-up
• Follows up with clients to ensure events were executed to their full satisfaction
• Searches continuously for ways to improve the client experience and grow account value
• Internalizes customer feedback and applies it to improve future sales and event outcomes
• Communicates Effectively | Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Clear, concise, and professional in all client and internal communications
• Listens attentively to client needs and tailors' proposals and solutions accordingly
• Shares pipeline updates and event details with leadership and operations as needed
• Is clear and thorough in BEO documentation and reporting to ensure seamless event execution
• Ensures Accountability | Holding self and others accountable to meet commitments.
• Takes full ownership of personal pipeline performance and revenue results
• M

Benefits

Additional Information

Annual Base Salary: $50,000 +/- based on qualifications and experience. Position also includes competitive uncapped commission structure, annual merit plan increase, full benefits, 401K with company match, a lucrative PTO package, and more! ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverage , events, and entertainment into one experience that keeps guests coming back. WHAT WE'RE SEEKING Are you a seller who thrives in a fast-moving, high-volume environment? Do you take pride in owning your pipeline, prospecting with consistency, and delivering an experience that turns a first-time client into a repeat one? Are you the kind of person who does the work without being told twice? We're looking for an Event Sales Manager who owns the full sales cycle from first inquiry to executed event. Someone who brings energy to every touchpoint, stays disciplined in their outreach, and works closely with operations to deliver events that exceed expectations. If you're ready to build a book of business and grow with one of the most recognizable brands in sports entertainment - this is where you do it.

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