Director, Growth Marketing

Responsibilities

• Establish and lead Growth Marketing that defines standards, best practices, and execution models for digital and direct‑response marketing
• Drive organizational change from episodic, launch‑based marketing to always‑on, performance‑driven campaign execution
• Design and optimize end‑to‑end digital customer journeys across acquisition, engagement, conversion, and retention
• Apply best‑in‑class digital marketing practices including personalization, behavioral targeting, A/B testing, and test‑and‑learn methodologies to improve conversion efficiency
• Own campaign‑driven website performance, including discoverability, engagement, and conversion optimization
• Partner with IT, Strategy, and Creative Sevices teams to align UX, content, SEO, and personalization with campaign and growth objectives
• Develop, operationalize, and scale account‑based marketing (ABM) programs targeting priority segments and high‑value accounts
• Partner closely with Sales and Distribution to deliver targeted, personalized digital experiences that drive higher conversion and pipeline contribution
• Leverage CRM and customer data to enable targeted, personalized, and timely marketing execution across channels
• Establish and maintain clear, credible marketing attribution that connects campaign activity to engagement, conversion, pipeline, and business outcomes
• Translate performance data into actionable insights and recommendations to continuously improve campaign effectiveness
• Coordinate integrated campaign execution across owned, earned, and paid media , ensuring cohesive messaging and sequencing
• Optimize channel mix and investment decisions using performance data and attribution insights
• Build, lead, and develop a high‑performing campaign and digital marketing team
• Foster a culture of accountability, experimentation, and continuous improvement while building modern skills in direct response, CRM execution, and analytics
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• Knowledge & Experience
• 8-10+ years of experience leading digital, direct‑response, or performance‑focused marketing programs
• Demonstrated experience operating Growth Marketing, Digital Marketing, ABM initiatives, or always-on marketing models
• Strong expertise in digital marketing tools, CRM‑based marketing, marketing attribution, and performance measurement
• Excellent hands‑on digital marketing experience across web, email, paid media, and personalization
• 5+ years of people leadership experience with a demonstrated ability to develop and motivate teams
• Strong project management skills with the ability to manage multiple priorities in a dynamic environment
• Exceptional communication skills with the ability to translate performance data into clear business insights
• High degree of initiative,

Benefits

Additional Information

Together we fight for everyone's opportunity for a better financial future. We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough ... we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage - Apply Now Responsible for leading growth marketing strategies that drive demand, increase Voya's owned media share of voice, and accelerate high-performing marketing campaigns . This role will focus on building always-on, conversion-oriented digital programs that strengthen awareness, engagement, and measurable business growth across Voya-owned channels. The Director will partner closely with Marketing Strategy, Distribution, Sales, Product, Data, and Technology teams to design and execute integrated growth marketing programs across owned, earned, and paid media. The role is accountable for maximizing demand generation, digital traffic quality, campaign effectiveness, and conversion performance , while ensuring marketing investment is tied directly to measurable business outcomes. This role serves as a hands-on leader and change agent , elevating growth marketing capabilities, improving campaign performance, and building a high-performing team grounded in demand generation, accountability, and continuous optimization.

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