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Customer Service Representative Full time (Wedding Services)

External
getwingapp logoGetwingapp · Philippines
Full-timeRemote1d ago
AsanaCRMPHP
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Requirements

  • At least 3 years of proven experience as Customer Service Representative assisting international clients
  • Excellent English communication skills, both written and verbal
  • Impeccable interpersonal skills
  • Familiarities with current technologies, like desktop sharing, cloud services, CRMs, and VoIP
  • Experience with word-processing software and spreadsheets (e.g. MS Office)
  • Knowledge of online calendars and scheduling (e.g. Google Calendar)
  • Excellent phone, email, and instant messaging communication skills
  • Tech Savvy
  • Proactive attitude
  • Able to work on a graveyard shift
  • Technical Requirements:
  • USB Headset with Noise Cancellation feature
  • Working Webcam
  • Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
  • Main Internet Service Speed: at least 25 Mbps wired connection
  • Backup Internet Service Speed: at least 10 Mbps

Benefits

Job Security and StabilityPaid TrainingInclusive CultureUpskilling Opportunities100% Work-From-HomeExceptionally Supportive TeamOpportunities for Career GrowthFun Work EnvironmentHoliday & Overtime PaySchedule: 9am-6pm EST (full time)Location: This is a remote, PH-based jobSalary Package: PHP 38,000/monthPlease note:Only qualified candidates will be invited to take the assessment & scheduled for an interview.

Additional Information

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot. And we're looking for a Customer Service Representative to start immediately! Client business Overview: A Large bridal service business with high volume of brides daily. Heavily women-employed company. Currently producing custom software system. In scale mode expecting significant growth. Goal: Hire a bridal coordinator to manage client workflows, bookings, emails, customer service, and project management for brides throughout their journey with the company. Key Specific Tasks VA will do: Managing workflows and tasks in CRM (Dubsado) Email communication and customer service Invoicing and bookings management Tools/Software to use: Dubsado (CRM system) - must have experience or ability to learn quickly Slack - for communication Asana - for task management

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