Administrator Cash Management Services Team, JCBD

Requirements

• Comprehensive academic background at WO/HBO level
• Proficiency in MS Office, with strong skills in Excel
• Basic and sufficient knowledge of various internet browsers and PC environment
• Exceptional interpersonal and communication skills, including the confidence to interact directly with customers, participate in meetings, and communicate proactively-combined with excellent listening ability to understand customer requirements and deliver thoughtful, patient solutions
• Excellent written and verbal communication skills in English (mandatory); proficiency in Japanese and/or Dutch is an advantage. Knowledge of other European languages is also a plus
• Proven ability to work collaboratively in a team environment, supporting colleagues and contributing to shared goals
• Strong problem-solving abilities, with patience and resilience when handling demanding customers
• Excellent multitasking skills, with the ability to prioritize tasks effectively in a dynamic environment
• Ability to work with a sense of urgency and maintain a fast-paced work tempo
• Ability to work under pressure, maintaining high quality standards and meeting strict deadlines
• Strong motivation and willingness to learn, with the ability to steadily acquire knowledge of payment rules and regulations as well as fundamental finance concepts
• Personal requirements:
• Integrity and Responsibility
• Balance Risk with Opportunity
• Customer Focus
• Demonstrate Global Perspective
• Professionalism and Teamwork
• Drive For Results
• Collaborate and Build Partnerships
• Communicate Effectively and Professionally
• Challenge Ourselves To Grow
• Influence and Inspire Others
• Lead Change & Seek Continuous Improvement
• Think Strategically
• Manage and Develop Talent
• What do we have to offer:
• We offer you a role in one of the largest banks of the world in a growing and international environment. You have various opportunities to develop yourself and we will support you with that by offering various training and development possibilities.
• We take into account your home situation and your ambitions and help you to balance work and private life.
• Monthly team events.
• To work in an ambit

Benefits

Additional Information

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. Would you like to work for one of the world's largest banks in an exciting, dynamic and international environment? We are currently seeking an Administrator to join our Cash Management Services Team (CMS) within the Japanese Corporate Banking Division (JCBD) in Amsterdam. About MUFG Bank (Europe) N.V. MUFG Bank (Europe) N.V. (MBE) is a fully-owned subsidiary of MUFG Bank, headquartered in Amsterdam. With offices throughout Europe, our teams provide clients with comprehensive financing solutions spanning Coverage & Structured Finance, Capital Markets and Transaction Banking, using MUFG's global reach to provide bespoke solutions. With 73 green, sustainability, sustainability-linked and transition bond tranches in 2021 and 51 sustainability-linked loans in EMEA in 2021, MUFG is committed to supporting clients to achieve sustainable business growth. Please visit our website for more information - https://www.mufgemea.com/mbe Function positioning The CMS Team Administrator supports customers throughout the onboarding process for Cash Management products, such as GCMS Plus, GPH, Comsuite Forex, and Cash Pooling, and ensures they can effectively use our services for their daily transactions. The primary purpose of the CMS Team Administrator role is to deliver Help Desk support for our internet banking services and ensure customers are able to use the system effectively by resolving operational issues and providing customer support. The secondary purpose of the role is to support senior team members in cash pooling services and other Transaction Banking products. The role includes the following: Customer onboarding administration for CMS products (including GCMS Plus, GPH, Comsuite Forex, and Cash Pooling); Customer training on CMS products; Customer support as the Help Desk for CMS products; Daily administration and maintenance of CMS contracts for customers; Administration of customer offboarding for CMS products. In order to be successful in the role, you will need the following

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at mufgub? Share your experience