Support Lead
External
Circadiahealth · El SegundoPrepare for this interview
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Requirements
- 2+ years of experience in a customer support or client services environment.
- 1+ year in a lead, supervisory, or senior support role.
- Proficiency with HubSpot CRM/Support Desk or comparable helpdesk platforms.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Excellent written and verbal communication skills.
- Demonstrated ability to conduct quality reviews and provide constructive feedback.
- Comfortable working on-site in a collaborative, team-based office environment.
- Exposure to KPI reporting tools, dashboards, or data visualization.
Additional Information
About Circadia Health Circadia Health is a growth-stage healthcare AI company on a mission to prevent avoidable hospitalizations and transform senior-care operations. Our Circadia Intelligence Platform combines: Contactless sensing that monitors respiration and motion with medical-grade accuracy Native predictive models that detect 85% of preventable adverse events several days in advance Enterprise integrations that operationalize predictions directly inside EHR, care-coordination, billing, and compliance workflows Today, our technology touches 40,000+ post-acute patients daily across skilled-nursing, home-health, and home-care networks. We are backed by leading healthcare and AI investors and headquartered in El Segundo, CA.
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