Site People Operations & Labor Leader
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About the role
We are seeking a Site People Operations & Labor Leader to lead HR and labor relations at our Sistersville manufacturing facility (400+ employees). This role is responsible for both: - Ensuring a stable, high-performing labor environment today, and - Shaping how leaders lead and how people practices evolve over time You will serve as a key member of the site leadership team, while also leading and developing a small HR team that delivers day-to-day excellence. This role is ideal for someone who: - Thrives in a unionized manufacturing environment - Is equally comfortable on the plant floor and influencing senior leaders - Wants to lead people, not just processes - Brings both operational discipline and strategic perspective Your Team You will directly lead and develop a team of 2: - People Operations Generalist - People Operations Talent & Retention Specialist You are accountable for: - Setting priorities and ensuring execution across all HR activities - Coaching and developing team capability - Elevating the team from transactional delivery to proactive partnership Responsibilities Include:
Responsibilities
- Lead People & Labor Strategy
- Own and evolve the site's labor relations strategy, including union engagement and collective bargaining support
- Partner with site leadership to align workforce and labor strategy to business needs
- Identify trends and drive systemic, root-cause improvements
- Strengthening the Environment
- Champion a work environment that strengthens leadership effectiveness, fairness, and consistency
- Equip leaders with the skills and confidence to lead, engage, and respond to employee concerns early and effectively
- Identify and address root causes of dissatisfaction (e.g., communication gaps, inconsistent practices, perceived inequities)
- Partner with leadership to build a culture of direct engagement, trust, and accountability across both union and non-union populations
- Be a Visible Partner to Operations
- Maintain a strong presence on the plant floor to build trust and stay connected to employee realities
- Coach leaders on people leadership, performance management, and decision-making
- Facilitate team sessions and drive leadership alignment
- Lead Labor Relations Execution
- Oversee grievances, investigations, and arbitration processes
- Ensure fair, consistent, and compliant discipline and employee relations practices
- Build and maintain a constructive relationship with union representatives
- Shape Leadership & Culture
- Act as a trusted advisor and courageous challenger to site leadership
- Drive improvements in leadership effectiveness, accountability, and consistency
- Reduce recurring issues by strengthening manager capability and decision quality
- Deliver HR Excellence Through Your Team
- Oversee the full employee lifecycle (hiring, onboarding, development, retention)
- Partner with COEs to implement HR programs and policies effectively
- Ensure strong execution, compliance, and continuous improvement
- Other duties as assigned
- If you're a hands-on labor relations leader who also wants to build capability, influence leadership, and shape the future of a site, this role offers the scope and impact to do both.
Requirements
- The following are required for the role
- 10+ years of experience in labor relations within a manufacturing environment
- Demonstrated experience managing union relationships, grievances, and arbitration processes
- Experience leading and developing HR team members
- Strong knowledge of U.S. labor laws (NLRB and related regulations)
- Proven ability to influence and challenge leaders constructively
- Excellent communication and stakeholder management skills
- Bachelor's degree in Human Resources, Labor Relations, or related field or an equivalent combination of education and experience.
- The following are preferred for the role
- Advanced degree in Labor or Industrial Relations
- Experience driving culture, leadership, or organizational transformation
- Track record of improving both operations and systems-not just resolving issues
- #LI-NK1
Benefits
Additional Information
Job Title: Site People Operations & Labor Leader
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