Relationship Development & Business Growth Manager - South and Midlands

Responsibilities

• Relationship Building & New Client Engagement
• Establish exceptional rapports with new introducers and introducing partners - instilling confidence through professional behaviours and demonstration of expertise and genuine care and interest
• Engage with businesses throughout their journey, providing new business opportunities for the brokerage team, providing businesses with extensive support and guidance without creating fiduciary duty
• Manage expectations effectively whilst identifying opportunities to add value and exceed client expectations
• Develop new and subsequently maintain detailed introducer relationships, understanding their business challenges, client base and aspirations and the same for the clients theu introduce to HBFS
• Act as the primary relationship anchor for the connections established within the role, ensuring stakeholders feel supported and well-informed throughout processes
• Business Development & Case Management
• Generate new business opportunities through strategic relationship building and referral networks (mainly externally but also some internally, amongst FRP's wider pillars)
• Work collaboratively on cases with all stakeholders, both internal and external, ensuring seamless coordination and delivery
• Complete comprehensive fact-finding exercises, gathering crucial business intelligence to inform optimal solutions, adhering to our processes to ensure compliance
• Manage complex multi-party communications, ensuring transparency and alignment across stakeholders
• Identify and assess potential risks, transparently communicating these and developing appropriate mitigation strategies, where possible
• Utilise their extensive insight and deal construction to generate increased opportunities to convert cases
• Partnership Development
• Identify and engage with strategic partners who will become a source of new business leads / opportunities
• Establish strong relationships with accountants, business advisors, and other professionals who can be a valuable lead source
• Create a compelling partnership proposition that demonstrates mutual value and long-term benefit
• Develop referral networks that generate high-quality leads and sustainable business growth
• Convey our USPs and service proposition to lenders, so as to bring to life our service levels then they have clients that require either to be managed away or additional funding
• Develop relationships with, where appropriate enhancing service offerings and adding value
• Provide analytical insights and risk assessments to support informed lending decisions
• Maintain detailed records within our CRM of all business interactions, ensuring compliance and enabling strategic analysis
• Identify trends and opportunities for process improvements and service enhancements
• Facilitate escalations and ensure appropriate stakeholder involvement at all stages
• Key Performance Areas
• Deliver against business touchstones and KPIs across relationship building, business generation, partnership development and complia

Additional Information

Overview: This is a multi-faceted relationship-focused role encompassing client generation, business development, stakeholder (lead opportunity Introducer) management, and strategic partnership development. Potential to extend to building an extended outsourced sales model. Reports to: Managing Director / Partner Hours: 9.00am-5.30pm, Monday to Friday Location: This role is a mobile / hybrid role, incorporating working from various FRP offices, introducer (such as accountants) meetings. The candidate will cover the South of England up to and including Birmingham.

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