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Technical Program Manager- FedRAMP

External
Nexthink logoNexthink · Boston, MA
Full-timeRemote3w ago
AWSAzureComplianceDocumentationIncident ResponseSOC 2
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Responsibilities

  • Own and drive FedRAMP program execution across the authorized environment, including governance routines, milestones, risks, evidence collection, remediation tracking, and continuous monitoring activities
  • Provide operational oversight for the FedRAMP system boundary, ensuring that system changes, control responsibilities, data handling expectations, and authorization commitments are understood and followed by the right teams
  • Coordinate FedRAMP processes across Security, Engineering, Product, Cloud Operations, Support, Legal, and Customer Success, translating compliance requirements into practical execution plans
  • Manage relationships with third-party assessment organizations, consultants, cloud service providers, and other external advisors, ensuring clear expectations, timely deliverables, and high-quality audit outcomes
  • Partner with customer-facing teams to support federal customer meetings, security reviews, compliance questionnaires, authorization discussions, and explanations of Nexthink's government cloud roadmap
  • Maintain and improve FedRAMP documentation, including program plans, control narratives, policies, procedures, POA&M inputs, customer-facing materials, and recurring compliance reporting
  • Track findings, risks, exceptions, and dependencies through closure, ensuring accountable owners, realistic deadlines, and transparent escalation when decisions or resources are needed
  • Support future public sector initiatives, including readiness planning for FedRAMP Moderate, DoD IL5/IL6 environments, agency-specific requirements, and related federal compliance frameworks
  • Help build repeatable operating mechanisms for a federal cloud program, including change governance, audit readiness, customer data handling reviews, incident coordination, and cross-functional readiness forums
  • Experience & Background
  • 7+ years of experience in technical program management, security compliance, cloud governance, federal delivery, or related roles supporting regulated SaaS, cloud, or public sector environments
  • Strong working knowledge of FedRAMP processes, including authorization readiness, control implementation, evidence management, continuous monitoring, POA&M management, and assessment coordination
  • Good understanding of U.S. federal programs and compliance expectations, including how agencies, sponsors, assessors, consultants, and cloud service providers interact during authorization and post-authorization operations
  • Experience managing audits, assessments, or compliance programs involving frameworks such as FedRAMP, NIST 800-53, DoD SRG, FISMA, ISO 27001, SOC 2, or similar control regimes
  • Ability to understand cloud architecture, security boundaries, shared responsibility models, data flows, logging, access control, incident response, and change management well enough to engage credibly with technical teams
  • Experience working with public sector customers, systems integrators, resellers, government procurement channels, or federal security stakeholders is highly desirable
  • Exposure to DoD Impact Level environments, especially IL5/IL6, Azure Government/GCC High, AWS GovCloud, or similar sovereign/government cloud environments is a strong plus
  • Track record of driving complex, cross-functional initiatives where success depends on influence, coordination, documentation quality, and persistent follow-through
  • How You Work
  • You are fluent in both compliance and technical language, able to discuss control implementation details with engineers and program status, risk, and business impact with executives and customers
  • You bring structure to ambiguity, turning broad federal requirements and audit expectations into clear plans, owners, timelines, and operating rhythms
  • You communicate clearly and calmly with customers, auditors, consultants, and internal stakehol

Additional Information

We're looking for a FedRAMP Technical Program Manager to own day-to-day oversight and execution of Nexthink's FedRAMP and U.S. public sector compliance programs. This is a high-impact, cross-functional role responsible for driving FedRAMP and similar regulatory processes, keeping the authorized system operating effectively, coordinating evidence and control activities, and ensuring internal teams stay aligned on federal compliance priorities. You'll work closely with Security, Engineering, Product, Cloud Operations, Legal, Customer Success, Sales, and Executive stakeholders. You will also serve as a key point of coordination with customers, third-party assessors, consultants, cloud partners, and government stakeholders as Nexthink supports current FedRAMP needs and prepares for future initiatives such as FedRAMP Moderate, DoD IL5/IL6-aligned services, and other U.S. federal market requirements. This role is for someone who understands that successful federal compliance is not just documentation. It requires operating discipline, technical credibility, careful stakeholder management, and the ability to turn complex requirements into clear, executable programs.


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