Asset Servicing Hub - Senior Business Consultant
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WHAT MAKES US, US Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp! At its foundation, SimCorp is guided by our values - caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered. If you like what we're saying, keep reading! WHY THIS ROLE IS IMPORTANT TO US SimCorp is experiencing a substantial increase in business globally and to support our growth we are looking for a Senior Business Consultant in the Asset Servicing Hub . This is a truly global role, based in our Warsaw office. In this key role you will work with all our clients across the world and provide business support and solutions to overcome challenges encountered by these clients during onboarding process. This interesting job offers you an opportunity to increase your knowledge and get experience on a variety of disciplines. You will find yourself working in a diverse and fast-growing environment for an international company with significant growth potential and career opportunities. If you want to contribute to our growth and develop in a professional environment - grow with us! WHAT YOU WILL BE RESPONSIBLE FOR Decides which business issues are outreach and which are product development responsibilities Collaborates with product development to resolve business issues, change requests Answers all business questions that are not standard Hosts work sessions with third parties Follows up with mapping discrepancies between AFT and internal to SimCorp Responsible for individual party outreach as per assignment Reaches out to third parties if additional information or collaboration is required, sends escalations to client Owns internal follow-up-processes on topics and requirements addressed to SimCorp Develops and maintains relationships with external parties, acting as the primary point of contact during the outreach process Continuously identify opportunities to improve outreach process and documentation of best practices, with a focus on enhancing efficiency and the overall customer experience Provides guidance to junior team members, acting as a multiplicator WHAT WE VALUE Most importantly, you can see yourself contributing to and thriving in the role described above. How you acquired your skills is less important - we value your potential, mindset, and willingness to learn. We expect you to bring strength in several of the areas below and to be motivated to develop further in others. Understands the custodian and asset management players in the client's home market, their specifics and legal environment to a fair extent Has experience with post trade processes until fund accounting starts Understands what order executions, settlements and reconciliations are Knows what a SWIFT messages are and their contents Understands general interfacing challenges Understands general testing processes and requirements in a project Experience in onboarding within Asset Management / Asset Servicing industry (SimCorp Dimension or equivalent) Expertise in data mapping topics Appropriate seniority level to handle specific business communication with Custodians, Asset Managers and ManCos/Fund Administrators Speaks the client's language (besides English) or at least sufficiently understands the culture of the country the client resides in Ability to work both self-directed and collaboratively within a team Ability to effectively navigate in an environment with missing/incomplete information and manage discrepancies
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